Land Rover Columbia

Great service I live out of town and was able to get a loaner while my SUV was being serviced so I could run some errands. Very kind staff! I live out of town and was able to get a loaner while my SUV was being serviced so I could run some errands. Very kind staff! More

I stay bc of the service department! Linda Hughes exceeded my expectations with service. She kept me updated and never dropped the ball. My car was returned better than when I left it Linda Hughes exceeded my expectations with service. She kept me updated and never dropped the ball. My car was returned better than when I left it More

Amazing Experience - Abraham It was such a good experience working with the team at Land Rover, Columbia. From the 1st day I walked into the dealership and met Darryl and Michael It was such a good experience working with the team at Land Rover, Columbia. From the 1st day I walked into the dealership and met Darryl and Michael; I had a positive feeling about purchasing a car this time around. Darryl took me on a test drive and showed me all the detail features in the car. I told Darryl and Michael that I needed time to think this over. There was no pressure to buy and they both assured me that they would work with me closely and they did. The 2nd day I went in and made the decision to buy, the whole team worked with me to purchase the car of my dream. The turnaround time to complete the deal was amazing. Thanks to all at Land Rover – Columbia. By the way, this all started with a great experience with Land Rover Internet Sales Coordinator, Nechelle; thanks, Nechelle. By Abraham More

Professional, friendly, and efficient...... James Bray was very helpful and customer oriented. I would have given five stars but as I was driving home the n"maintenance required" light came on, James Bray was very helpful and customer oriented. I would have given five stars but as I was driving home the n"maintenance required" light came on, but it had been serviced prior to me leaving the dealership. I called James and he checked with some one on what to do and told another person would call me back to get it solved. It is the next day and no one has called me. Drove the car later that night and the windshield fogged up requiring the wipers to be used. I did everything I could think of to defog the windshield, including checking the owner's manual and following the instructions that did not work either. This is a safety issue and must be corrected so I will email and/or call James and let him know. It seem this happens when the ambient temp drops at night and the AC is used. More

Superb Customer Service From the moment I walked through the door I had a pleasurable experience. I did my research and knew what I wanted and Darryl, made things so easy fo From the moment I walked through the door I had a pleasurable experience. I did my research and knew what I wanted and Darryl, made things so easy for me. He didn't pressure me into buying something I didn't want and stayed within my budget range. Everyone was so friendly and was ready to put me into the car I wanted. The test drive was smooth and I'm satisfied with my purchase. I would definitely recommend this establishment to friends and family. I was impressed with the amount of time that it took to make the purchase as well. I can't say thank you enough for all of your assistance. Sincerely, Tameca Brown More

My experience was seamless Upon calling in near the close of business, I found Matt to be very helpful, kind, and customer service oriented. I did not feel rushed, got my questi Upon calling in near the close of business, I found Matt to be very helpful, kind, and customer service oriented. I did not feel rushed, got my questions answered, and was thus able to make an immediate decision to do business Land Rover Columbia and Matt. After driving two and a half hours the next day to purchase the vehicle, we were greeted by a young man (Sorry I don't remember his name) who offered us water/snacks and then immediately showed us the vehicle. He explained the various features. He was also very kind, customer service oriented, helpful, and answered all of my questions. He made me feel very comfortable. Soon afterwards, Matt returned from an appointment and took to test drive the vehicle. Upon returning, the paperwork was completed and we were off to purchase another vehicle twenty minutes up the road. Overall, we had an awesome experience! We received prompt attention and service at every turn. Our time was not wasted, I purchased the vehicle I came for , and had a pleasant and memorable experience. Jaguar Land Rover Columbia Rocks! People make the difference! I spend my money with people I like, who treat me with respect, and like they want my business. Matt and the other young man that greeted us and went over the vehicle features did just that. Continue to hire, train, and appreciate the right people! Thanks, Shenita GA More

Amazing Experience First I would like to extend my sincerest gratitude to Robert "Bob" Carter (General Manager) who assisted me from beginning to end during this proces First I would like to extend my sincerest gratitude to Robert "Bob" Carter (General Manager) who assisted me from beginning to end during this process. Bob worked diligently on my loan and answered every concern I had, even provided me with his personal cell number in case I was unable to reach him in the office. Bob exceeded my expectations and this experience was a good one! Also I would like to extend my sincerest gratitude to Patrick Anderson! I did not initially start working with him, however, he stepped up and did a tremendous job! From answering some questions about the different makes and models, features, insignia, etc. He was very professional and very informative. Last but certainly not least, Chris Edenfield finalized/closed the deal! He went over the extra warranties and explained in depth. He was very hospitable and customer service oriented (everyone was). My husband and I are more than appreciative for each of these gentlemen! I will definitely refer them to others in search of a vehicle! More

Amazing! From start to finish every thing was smooth and amazing. In all my years of purchasing a vehicle I have never experienced such smooth efficiency. Cele From start to finish every thing was smooth and amazing. In all my years of purchasing a vehicle I have never experienced such smooth efficiency. Celeste and Bob are truly amazing. I am now a customer for life. Thank you More

Easy to Work With Found sales staff excellent and not at all pushy. James spent entra time with us because we were not exactly sure which vehicle fit our needs. Found sales staff excellent and not at all pushy. James spent entra time with us because we were not exactly sure which vehicle fit our needs. More