Land Rover Houston Central

The service at this dealership is beyond terrible. I bought a new Jaguar in 2024. I love the car but not so much the service at this dealership. I had what should have been a small problem several I bought a new Jaguar in 2024. I love the car but not so much the service at this dealership. I had what should have been a small problem several months ago that took them more than a month to figure out. Once the head shop guy talked to me, he knew instantly knew what it was. Meanwhile, I was without my care for about a month. Fast forward to today. I got a estimate for work that seemed way to high to me. I asked for the breakdown of parts v. labor, and the hours and hourly rare for labor. What do you know, they "miscalculated the labor amount" by $600. Ooops. Then when I picked up my car, there was a $99.89 "shop charge" despite me paying over $2,400 for repairs. I asked them what that was for and they said "special tools." I pressed them on that answer and they said it was to bill for "unbillable stuff." I said unbillable means unbillable. The guy just looked at me and said that's what we do. They are terrible. More

Great and fast process to buy our car, very impressive. Anastasia was really quick and efficient Anastasia was really quick and efficient More

Seamless and efficient process. From application to purchase. The entire team, specially the agent that help us. From application to purchase. The entire team, specially the agent that help us. More

I can confidently say it was one of the best dealership experiences I’ve ever had—thanks entirely to the incredible team of Austin and Anastasia. From the moment I walked in, Anastasia made me feel righ experiences I’ve ever had—thanks entirely to the incredible team of Austin and Anastasia. From the moment I walked in, Anastasia made me feel right at home. Her deep knowledge of the Defender lineup and genuine passion for the brand gave me total confidence in my decision. She patiently walked me through every detail, answered all my questions (and then some), and made sure I was fully informed without ever feeling pressured. She was always one step ahead—making sure documents were prepped, timelines were clear, and communication was consistent. Her attention to detail and warm demeanor made a huge difference. Austin was equally amazing- making all the behind-the-scenes logistics feel effortless and making my experience one to remember. The personal touch of the Land Rover merch & my favorite mezcal was the cherry on top! I'd recommend this team to anyone & everyone- they are the best of the best. More

Appreciate Elton coming on a day off as we were driving in from Austin. He mad the sales experience very pleasant and was very knowledgeable and helpful. Would definitely reccomend him to our friends. T in from Austin. He mad the sales experience very pleasant and was very knowledgeable and helpful. Would definitely reccomend him to our friends. Thank You Elton! More

I had a great experience at Jaguar dealership. The staff was very nice, professional and took the time to answer all my questions and concerns Thank you Muhammad and Joshua, can't wait to drive my The staff was very nice, professional and took the time to answer all my questions and concerns Thank you Muhammad and Joshua, can't wait to drive my new Jag! More

The JLR Houston Central dealership is immaculate, showcasing a wide range of vehicles in pristine condition. The atmosphere is professional yet friendly, with team members ready to assist. This made showcasing a wide range of vehicles in pristine condition. The atmosphere is professional yet friendly, with team members ready to assist. This made me feel valued as a customer and added to the overall positive experience. Looking back on my Jaguar purchase experience, I can confidently say it was the most pleasant car-buying process I've ever had. The combination of deep product knowledge, unlimited patience, willingness to accommodate, and genuine authenticity transformed what could have been a stressful transaction into a memorable experience. Eric patiently answered all my questions about the F-Pace line, even the ones I asked multiple times. He also went out of his way to ensure we were satisfied with our purchase. I highly recommend seeking out Eric for anyone considering a purchase; he is extremely knowledgeable about the Jaguar/Range Rover product line. Eric is an exceptional sales rep and is a true asset to the JLR brand. More

Mo made the buying experience very seamless and enjoyable if you ever in the market reach out to him. He was really knowledgeable on the overall fleet of cars and knew exactly how to meet our need. Carmen al if you ever in the market reach out to him. He was really knowledgeable on the overall fleet of cars and knew exactly how to meet our need. Carmen also closed the process out really quick and made it seamless. Overall my best buying experience. More

Great Service and very professional. My salesperson was top notch. Great overall experience. Highly recommend. My salesperson was top notch. Great overall experience. Highly recommend. More

Very pleased with you guys great help and we will be back in the near future in the near future More