Land Rover Hunt Valley

The entire process of buying a car at Land Rover of Hunt Valley was excellent. The team went above and beyond to get my paperwork done as quickly as possible once my mind was made up. The sales team as well Valley was excellent. The team went above and beyond to get my paperwork done as quickly as possible once my mind was made up. The sales team as well as the fun ace team all worked together. I can’t say enough about my sales consultant David Haines. I know I asked him a lot of questions the week leading up to my purchase and he answered all of them. He eve took time out of him days off to discuss the purchase. More

Was sold a dent protection program that was expensive and denied coverage on first 2 attempts to use. Sales person won’t reply. Service guy seemed helpful, but didn’t call back first day with update and car denied coverage on first 2 attempts to use. Sales person won’t reply. Service guy seemed helpful, but didn’t call back first day with update and car sat overnight (and they don’t have a loaner, although they will Lyft you home). For a premium dealership, need a more customer centric approach. Infiniti treats its customers with higher touch so far. More

Wonderful experience! Went out of their way to make sure my SUV was taken care of :) my SUV was taken care of :) More

To whom it may concern,After reviewing the check engine To whom it may concern, After reviewing the check engine code prior to my visit. I found the two items that was fixed. But the cost was higher by com To whom it may concern, After reviewing the check engine code prior to my visit. I found the two items that was fixed. But the cost was higher by comparison for services provided. Additionally the customer service was great. Adrian was as helpful as he could be with regard to cost. Clarence More

People were very nice, but the cost of the service was absolutely ridiculous. Will not buy here again absolutely ridiculous. Will not buy here again More

Service was very good, however, windshield could not be replaced on the day of service due to not having a windshield in stock. Had to return another day for replacement. replaced on the day of service due to not having a windshield in stock. Had to return another day for replacement. More

Service was good and completed as promised. The only complain I have: we were waiting way too long (30 min) for our car to be washed and brought out after service. complain I have: we were waiting way too long (30 min) for our car to be washed and brought out after service. More

Incredibly helpful and knowledgeable staff. Would highly recommend this dealership to anyone looking for service. recommend this dealership to anyone looking for service. More

The cost of service at this dealership is outrageously high. After getting a quote for repair of an alternator for a Range Rover Supercharger I proceeded to get two more quotes from reputable repair shop high. After getting a quote for repair of an alternator for a Range Rover Supercharger I proceeded to get two more quotes from reputable repair shops, even one that specializes in Range Rover repairs and both quotes were less than half of what was quoted at this dealership. Repair work in the past has been good no worries in that area but the same work can often be accomplished for much less expense. More

We have had a great experience with sales, where this dealership falls short is in their service area . Recently had to have a tire replaced and had to contact them a couple of times to see if they could dealership falls short is in their service area . Recently had to have a tire replaced and had to contact them a couple of times to see if they could get tire and again to see when it would be ready …. Also was supposed to get a (5 ) ? Point check ( not sure this is the correct number) as well as having them put wiper fluid in my car. Neither of these were done , and when I received the car back my dashboard error messages were lit up like a Christmas tree. How did they start my car and bring it around for pick up and not see this? Very disappointed and frustrated that I now I will be without my car again to have fixed what they should of done the first time! More