Land Rover Hunt Valley

Simply family like treatment for every Range Rover we have bought from a base car to top of the line have bought from a base car to top of the line More

Great Job fixing my car ! Excellent communication and very accommodating with time constraints! Purchased 4 cars from Pamela and Jerzy is my service provider ! THE BEST! Excellent communication and very accommodating with time constraints! Purchased 4 cars from Pamela and Jerzy is my service provider ! THE BEST! More

The team at the Hunt Valley Land Rover is top-notch. I won't go anywhere else@ I won't go anywhere else@ More

Excellent service. Answered questions but was not pushy as I made my decision. Test drive provided insight into the vehicle. Answered questions but was not pushy as I made my decision. Test drive provided insight into the vehicle. More

A very pleasant dealership. Easy interaction and very accommodating. Provided excellent assistance in a prolonged service situation. Easy interaction and very accommodating. Provided excellent assistance in a prolonged service situation. More

Very efficient and transparent. First time using dealer for service (5k oil change) and pleased that it was such a good experience given they're my local dealer. First time using dealer for service (5k oil change) and pleased that it was such a good experience given they're my local dealer. More

Great service! Up front with what needed to be done and got things going quickly Up front with what needed to be done and got things going quickly More

I brought my jaguar F type in to see Jonathon a. k.a. Yoni.. I was treated like royalty. It was a great experience all around k.a. Yoni.. I was treated like royalty. It was a great experience all around More

I’ve owned over 25 vehicles in my life and this is hands down the worst experience ever. I have a 2022 Defender, everything shorts out all of the time. My window controls just suddenly stopped working so down the worst experience ever. I have a 2022 Defender, everything shorts out all of the time. My window controls just suddenly stopped working so I took it to the Hunt Valley Land Rover dealership. They told me that it needed a new motor and that they’d order one and call me when it came in. For three months I called every two weeks and they would tell me that the motor hasn’t come in yet and that they would call me when the motor came in. I decided to be patient. I waited and after 6 months without a functioning driver side window I call up and they put me on hold, then come back to tell me that it’s been sitting in the back for a couple months and to come get it installed. A couple months later my front headlight stops working. There are no bulbs, it’s a $4000+ replacement when your headlight stops working. I take my car to the dealership again and after sitting there for four hours they come out and tell me what I already knew: that they needed to order a headlight. They gave me the truck back and told me they’d be in touch. Another month has gone by with no headlight and I’ve now been pulled over twice. I call and text customer service twice a week and they tell me that they’ll get back to me and never do. I am one of those people who NEVER complain, I am always exceptionally nice, and extremely patient. However this is the worst experience I’ve ever had with any car ever. I’ve had BMWS, Mercedes, Hondas, Lexus, Mitsubishis, Jeeps etc and never had such horrible customer service at a dealership, problems with the vehicle etc. and this is supposed to be luxury?? With an insane price tag? I will be telling everyone I know to steer as far clear as humanly possible. More