Land Rover Hunt Valley - Service Center
Cockeysville, MD
116 Reviews of Land Rover Hunt Valley - Service Center
The cost of service at this dealership is outrageously high. After getting a quote for repair of an alternator for a Range Rover Supercharger I proceeded to get two more quotes from reputable repair shop high. After getting a quote for repair of an alternator for a Range Rover Supercharger I proceeded to get two more quotes from reputable repair shops, even one that specializes in Range Rover repairs and both quotes were less than half of what was quoted at this dealership. Repair work in the past has been good no worries in that area but the same work can often be accomplished for much less expense. More
Only concern is not being able to get a loaner when needed while car is kept for more than a day. This was a perk that was discussed when we purchased our vehicle. Vehicle status communication would be needed while car is kept for more than a day. This was a perk that was discussed when we purchased our vehicle. Vehicle status communication would be appreciated. More
Brought my car in for service, Very attentive service writers. had my vehicle in and out as promised. Always great service here. Car was cleaned after work. writers. had my vehicle in and out as promised. Always great service here. Car was cleaned after work. More
I cannot understand HOW this dealership has such sparkling reviews, unless they've paid for them or these reviews are fake. Since Mr. Frankel isn't there anymore, the only concern they have is to ta sparkling reviews, unless they've paid for them or these reviews are fake. Since Mr. Frankel isn't there anymore, the only concern they have is to take your money no matter how you feel. Recently, I've again had to return my Range Rover for warranty work and tried to call in-for 2 days. The service advisor said they've been instructed to NOT answer the phone. I guess the Service Manager is too good to work for his paycheck and provide the service a six-figure, luxury car buyer should get. Again, these reviews could NOT be real. I suppose that if I did exactly what Land Rover Hunt Valley told me to and did everything their way, and didn't care that I spent 150k on this car, I would probably give a good review too. I have found this staff to flat-out lie to me. Additionally, they have turned the staff over several times because of how poorly the dealer management is. This is real, inside information. You don't even want me to get started on the poor-quality autos that Land Rover makes. More
The service team is always so helpful and work hard to communicate whether status of your car’s repair work. Everyone is so friendly and professional too! communicate whether status of your car’s repair work. Everyone is so friendly and professional too! More
Worst service ever the advisor communication was poor never answers the phone doesn’t return your messages. Got charged over 3000. And vehicle still isn’t fixed never answers the phone doesn’t return your messages. Got charged over 3000. And vehicle still isn’t fixed More
Perfect perfect dealer communication everything was done as it was too as I was told everything was done as a expected a fantastic job by all as it was too as I was told everything was done as a expected a fantastic job by all More
Clean, friendly, very professional. I actually feel like a valued customer, and special when I walk through the doors. It's an hour away from my house, but worth the trip, because I know the work will be t a valued customer, and special when I walk through the doors. It's an hour away from my house, but worth the trip, because I know the work will be thorough, correct, and I'll even get a free detailing when they're done! More
Friendly staff, punctuate and explain the proposed services. Kept me posted on the status of the service of the vehicle. Pick up was also seamless and easy. services. Kept me posted on the status of the service of the vehicle. Pick up was also seamless and easy. More