Land Rover Jaguar Van Nuys

This has been the second time I've worked with the sales team at Galpin Jaguar and I am very pleased to say they exceeded my expectations in customer service. Loyalty is truly a two-way street and they team at Galpin Jaguar and I am very pleased to say they exceeded my expectations in customer service. Loyalty is truly a two-way street and they've earned my business for a second time. I will gladly recommend Galpin to my friends and family. Thank you, Mr. Boeckmann, for assembling such a great team of professionals! More

Let me start off by saying that every time I come into Galpin, I am always greeted with friendly service. Willie, my salesman , never failed to offer me his professional and friendly assistance to me no Galpin, I am always greeted with friendly service. Willie, my salesman , never failed to offer me his professional and friendly assistance to me no matter what kind of hassles there may be with the process of a deal. From always being quick to respond to my e-mails, calls, and/or texts to personally assisting me to the Galpin Honda Dealership in Mission Hills, I was always taken care of with nothing less of a VIP treatment . I also would like to extend my gratitude to Alex Tumasov from Galpin Honda, for being just as wonderful as Willie. I would definitely be returning to Galpin and recommending this dealership to all my families and friends. The friendliness and professionalism with this dealer and with Willie and Alex has been a great experience. More

i thought the service was great. the salesmen were awesome and i couldnt ask for more. they treated us like royalty and they were very nice and patient and polite. they both deserve a rasie. awesome and i couldnt ask for more. they treated us like royalty and they were very nice and patient and polite. they both deserve a rasie. More

On Monday, Sept 5th, Labor Day, I went to Galpin Jaguar in Van Nuys to look at the new models. I was interested in the XF model but not planning to buy until November or later. There I met Stewart Sank in Van Nuys to look at the new models. I was interested in the XF model but not planning to buy until November or later. There I met Stewart Sank and Willie Darwich. They were extremely helpful And knowledgeable. They found the perfect car for me and I wound up trading in my 2006 X Type for a 2010 XF. They put together an offer I couldn't refuse. I have been a Galpin Customer for over 6 years and this is the third Jaguar I have purchased from you. You are and always will be my car company. Please give my thanks to Stewart Sank and Willie Darwich for all their help and guidance. It was the perfect decision and I love my new Jag. Sincerely, Norma Johnson More

I recently leased my third Jaguar from Galpin Motors and had one of the best buying experiences thanks to my sales person, Steve Timm. His knowledge, patience, and high level of customer service truly excee had one of the best buying experiences thanks to my sales person, Steve Timm. His knowledge, patience, and high level of customer service truly exceeded my expectations. While one would certainly expect this type of service when leasing a high-end vehicle, Steve truly went above and beyond. His excellent service and follow-up were the reasons I drove over 400 miles to do business with Galpin. The dealerships in my area simply could not compete with Galpin's pricing and inventory and the drive was well worth my efforts. However, it was Steve's great service and no nonsense approach that will keep me as a loyal customer. It couldn't have been easier. More

Mr. Floyd Anthony Moss sold me a Jaguar vehicle. He is a very friendly gentleman who makes me feel like stopping by Galpin Jaguar dealership anytime I am around the area. I recommend anyone who wants to bu very friendly gentleman who makes me feel like stopping by Galpin Jaguar dealership anytime I am around the area. I recommend anyone who wants to buy a Jaguar to contact Floyd at Galpin. This dealership is accommodating. Floyd I love the car you sold me and I intend to keep it. Oliver More

I called up to inquire about a new XK Coupe as I had a very bad experience at a dealer closer to me in Manhattan Beach. I was put thru to a British guy (Tony)who was very helpful and assured me that if I very bad experience at a dealer closer to me in Manhattan Beach. I was put thru to a British guy (Tony)who was very helpful and assured me that if I were to make the journey up from the Southbay that I would not be disappointed. He was not wrong. I arrived a little earlier than planned and was told that Tony was expecting me but he was running slightly behind with a customer. Tony grabbed a moment and came over to apologize for the delay and that he would be with me as soon as he could. About 20minutes after arriving, Tony came over and could not be more helpful and even though the car I had inquired about would not start (battery problems), he offered to take me out in an alternative car in the meantime. I was very happy with the drive and agreed the deal. His manager Jeremy was equally as helpful and I was given lunch on the house across the road at their own restaurant. The car I had decided on had a slight dink in the door and they were unable to put this right at the time. Tony, however got the car fixed and came out to pick me up a few days later so I could take delivery of my new XK and be treated like a Queen at the dealership. The only flip side was that it did take quite a long time to complete the deal (in part due to the salesman being new to the job in the USA and from them being so busy). I would highly recommend this dealer and most def request that you go see Tony too. More

I made an internet-based inquiry concerning a CPO 2010 XFR this week. Mr. David Samir promptly contacted me and provided exceptional assistance, follow-up and follow through. I have been a Galpin cust XFR this week. Mr. David Samir promptly contacted me and provided exceptional assistance, follow-up and follow through. I have been a Galpin customer for several years now and am consistently impressed by the overall thorough and seamless attention to outstanding customer service which is consistent with an expectation suited for such a premium automotive brand and equally aligned dealership. It is highly likely that I will purchase my next vehicle from Galpin and continue to return for years to come. It is not every day that a consumer has the fortune to extend praise to a business establishment and I am thankful for the opportunity. Sincerely, Mr. Nathan Starkie More

Bought a certified, pre-owned vehicles and have had problems, which the dealer has refused to deal with - specifically bad tires. All 4 tires had gone flat in less than 500 miles and they refused to a problems, which the dealer has refused to deal with - specifically bad tires. All 4 tires had gone flat in less than 500 miles and they refused to acknowledge that the used tires on the vehicle were bad. AVOID THIS DEALER! More

Going in, I was eager but nervous to buy a new car for the first time. The staff was so helpful and patient (I'm a bit indecisive). They were knowledgeable and more than willing to help with any and all q the first time. The staff was so helpful and patient (I'm a bit indecisive). They were knowledgeable and more than willing to help with any and all questions/concerns I had. Overall, amazing experience! Still lovin' my 2007 Honda Civic! More