Land Rover Jaguar Van Nuys

I called up to inquire about a new XK Coupe as I had a very bad experience at a dealer closer to me in Manhattan Beach. I was put thru to a British guy (Tony)who was very helpful and assured me that if I very bad experience at a dealer closer to me in Manhattan Beach. I was put thru to a British guy (Tony)who was very helpful and assured me that if I were to make the journey up from the Southbay that I would not be disappointed. He was not wrong. I arrived a little earlier than planned and was told that Tony was expecting me but he was running slightly behind with a customer. Tony grabbed a moment and came over to apologize for the delay and that he would be with me as soon as he could. About 20minutes after arriving, Tony came over and could not be more helpful and even though the car I had inquired about would not start (battery problems), he offered to take me out in an alternative car in the meantime. I was very happy with the drive and agreed the deal. His manager Jeremy was equally as helpful and I was given lunch on the house across the road at their own restaurant. The car I had decided on had a slight dink in the door and they were unable to put this right at the time. Tony, however got the car fixed and came out to pick me up a few days later so I could take delivery of my new XK and be treated like a Queen at the dealership. The only flip side was that it did take quite a long time to complete the deal (in part due to the salesman being new to the job in the USA and from them being so busy). I would highly recommend this dealer and most def request that you go see Tony too. More

I made an internet-based inquiry concerning a CPO 2010 XFR this week. Mr. David Samir promptly contacted me and provided exceptional assistance, follow-up and follow through. I have been a Galpin cust XFR this week. Mr. David Samir promptly contacted me and provided exceptional assistance, follow-up and follow through. I have been a Galpin customer for several years now and am consistently impressed by the overall thorough and seamless attention to outstanding customer service which is consistent with an expectation suited for such a premium automotive brand and equally aligned dealership. It is highly likely that I will purchase my next vehicle from Galpin and continue to return for years to come. It is not every day that a consumer has the fortune to extend praise to a business establishment and I am thankful for the opportunity. Sincerely, Mr. Nathan Starkie More

Bought a certified, pre-owned vehicles and have had problems, which the dealer has refused to deal with - specifically bad tires. All 4 tires had gone flat in less than 500 miles and they refused to a problems, which the dealer has refused to deal with - specifically bad tires. All 4 tires had gone flat in less than 500 miles and they refused to acknowledge that the used tires on the vehicle were bad. AVOID THIS DEALER! More

Going in, I was eager but nervous to buy a new car for the first time. The staff was so helpful and patient (I'm a bit indecisive). They were knowledgeable and more than willing to help with any and all q the first time. The staff was so helpful and patient (I'm a bit indecisive). They were knowledgeable and more than willing to help with any and all questions/concerns I had. Overall, amazing experience! Still lovin' my 2007 Honda Civic! More

What a great experience and such a friendly staff. Galpin Motors makes car buying fun and I was in and out within hours, unlike other dealerships I've dealt with in the past. I drove 65 miles from the Inland Motors makes car buying fun and I was in and out within hours, unlike other dealerships I've dealt with in the past. I drove 65 miles from the Inland Empire for my Galpin vehicle and now my wife and I will only buy from Galpin moving forward. More

I purchased a new Jaguar XF Premium. Competitive on price, huge selection, knowledgeable and no BS. Overall a pleasant car buying experience. Would recommended Steve highly. The dealership had at le price, huge selection, knowledgeable and no BS. Overall a pleasant car buying experience. Would recommended Steve highly. The dealership had at least 100 XF's. Also a great place to see Aston Martins and Lotus too. More

Most amazing car dealership I've ever seen. Like the Neiman Marcus of car dealers, with Costco prices. Great service, nice people. Their inventory of new Jaguars is simply the best in Los Angeles. I hav Neiman Marcus of car dealers, with Costco prices. Great service, nice people. Their inventory of new Jaguars is simply the best in Los Angeles. I have bought a Navigator and a Jaguar from this company. The Jag manager is Robert Lehmkuhl... great guy... ask for him. More

rick the sales manager a dishonest man. He has given me false information over the time and wasted my time for two visits from south bay to valley. false information over the time and wasted my time for two visits from south bay to valley. More