Land Rover Lynnwood

Getting a replcement part is a breeze The cap on my door handle got caught in a car wash tunnel and I needed to replace it. I contacted the parts department and they responded rather fast. The cap on my door handle got caught in a car wash tunnel and I needed to replace it. I contacted the parts department and they responded rather fast. They helped me place an order for the cap online, and within a week they told me it's ready for pickup. The pickup is also rather easy. The best part is that the warrant covers the cost and they took care of all that on their end. This is a great experience. More

Courtesy and efficiency. Fastest I have ever been in and out of a dealership, and that's with trading multiple vehicles in for one. The staff was very courteous and more effic Fastest I have ever been in and out of a dealership, and that's with trading multiple vehicles in for one. The staff was very courteous and more efficient than any other dealership I have purchased from. More

The Dealership made the whole “car buying” process a wonderful experience. Their services and inventory were top notch. They take care of the details which made the difference. wonderful experience. Their services and inventory were top notch. They take care of the details which made the difference. More

Friendly, Reasonable & Professional! Tim went out of his way to make my purchase a pleasant experience. Everything was taken care of prior to our arrival and was seamless! Thanks Tim way to make my purchase a pleasant experience. Everything was taken care of prior to our arrival and was seamless! Thanks Tim More

I struggle with change When I scheduled for my 30K maintenance, I was put in touch with another new service representative and was saddened--I have worked with several repre When I scheduled for my 30K maintenance, I was put in touch with another new service representative and was saddened--I have worked with several representatives whom I have respected very much over the last 15 years of working with Jaguar Seattle/Bellevue. When I arrived, I recognized the new person--he had worked with Jaguar Seattle/Lynnwood before and Mike is very customer service oriented and very professional. I was pleased with how smooth my appointment transpired. I also have know Nadia and her husband for several years and find them both tremendous professionals who make clients feel very appreciated. Sean is my sales representative who i would love to steal away and have him work in real estate at one of my offices! He has excellent follow up! More

My car has been in the shop here for over 3 months total now, and I have only owned it for 6 months. The management is awful, and we have had nothing but trouble trying to get our car fixed and returned to now, and I have only owned it for 6 months. The management is awful, and we have had nothing but trouble trying to get our car fixed and returned to us. More

To schedule an appointment took a while more than two weeks and on top of that they gave a service car that was a minivan that smells cigarettes. The reason why I bought a new car was that I got a new bo weeks and on top of that they gave a service car that was a minivan that smells cigarettes. The reason why I bought a new car was that I got a new born and if they give my partner a service car I expect to have a car that has the similar safety conditions of the car that I purchased. I can’t transport my new born child in a car that is dirty and that has a strong smell of cigarettes. Also, to conduct the check of the issue took almost a week. We are really disappointed with the service department and with the dealership. More

Poor customer service, lack of communication. The service guy was more interested in saying he had to go to the dentist then talking about my car. They were out of loaner cars so they sent me to enterprise guy was more interested in saying he had to go to the dentist then talking about my car. They were out of loaner cars so they sent me to enterprise rental. While they said they would pay- I was charged $10 for gas. When I called to see when the car was done - got the run around (passed to many different people). Nobody knew what was going on. I Would not recommend. More

Excellent!Mrs La Fleur was very professional and Excellent! Mrs La Fleur was very professional and courteous, understood the situation and took action. Very Helpfull, she took care of my situation i Excellent! Mrs La Fleur was very professional and courteous, understood the situation and took action. Very Helpfull, she took care of my situation in timely matter. Thanks! More

TIMELYNESS. EFFICIENCY,QUALITY My history with Jaguar Seattle has always been first rate. The quality of the car now equals the quality of the people. and the service My history with Jaguar Seattle has always been first rate. The quality of the car now equals the quality of the people. and the service More