Land Rover Lynnwood

Great service, under construction Shinee was very knowledgeable and helpful. She provided excellent service, spent extra time with me to answer all my questions. I look forward to wo Shinee was very knowledgeable and helpful. She provided excellent service, spent extra time with me to answer all my questions. I look forward to working with her again. I would highly recommend. More

Great service from a great gal! Shinee made the pain of a service visit bearable and went above and beyond to help solve some issues with my fleet vehicle. She’s a rockstar! Mike Shinee made the pain of a service visit bearable and went above and beyond to help solve some issues with my fleet vehicle. She’s a rockstar! Mike More

Back again Second time in for a coolant leak...I had to find it. Had to argue that this was a CPO vehicle to be eligible for a loaner car, saying only New or CPO Second time in for a coolant leak...I had to find it. Had to argue that this was a CPO vehicle to be eligible for a loaner car, saying only New or CPO can get a loaner during service. Was sent a recommend service quote for $900 to do all the vehicle inspections. This was done 6 weeks prior. I didn't right a review for the last service thinking that bad experience was a one off. So I am writing one this time. During that prior service they couldn't find a coolant leak. So I looked, found it and scheduled another service. I had the oil changed on scheduled milage and had asked to do an oil analysis. Instead of sending the sample out for testing, they put a used oil container in the back of the Rover. Seriously? It was recommend that change the tires and brakes. I've had my Sport for 6 months and I need this stuff? Isn't there a minimum standard to be eligible for the CPO program? More

Great experience! Thanks for making the purchasing of a car a great experience! Jay, my sales professional was friendly, informative and didn’t make me feel pressured t Thanks for making the purchasing of a car a great experience! Jay, my sales professional was friendly, informative and didn’t make me feel pressured to make a decision. All important things when making a purchase. Thank you! More

The dealership is very inviting, top notch service. I would like to point out a specific person, if you are in the market for a new Jaguar or Range Rover ask for Sean Hennessey! He is very informative, f would like to point out a specific person, if you are in the market for a new Jaguar or Range Rover ask for Sean Hennessey! He is very informative, friendly and patient. It’s a big decision to buy a luxury vehicle and you need someone willing to guide you through the process. He’s the man!! More

Mo was great I worked with Mo on that day and he was super helpful, highly reccomend him, kept us company thru the many hours of trying to get insurance and financ I worked with Mo on that day and he was super helpful, highly reccomend him, kept us company thru the many hours of trying to get insurance and financing issues resolved More

accommodated my schedule It has been a while since I had been to the dealership, I am on my third Landrover and had them all serviced here in the past. I simply needed a new k It has been a while since I had been to the dealership, I am on my third Landrover and had them all serviced here in the past. I simply needed a new key fob and I had no time to spare to take care of this, finally had a moment to run up and they took care of me right away. More

Great service and Incredible customer service. I received a discount coupon from Landrover one day after I had already had the service done on my LR4. Landrover honored it and sent me a check for I received a discount coupon from Landrover one day after I had already had the service done on my LR4. Landrover honored it and sent me a check for the discounted amount. I am very appreciative ! More

Range Rover Evoque Parking Break I took my brand new vehicle in the first month of the lease due to a parking break fault error. The staff communicated they thought it would be fixed I took my brand new vehicle in the first month of the lease due to a parking break fault error. The staff communicated they thought it would be fixed the same day, maybe the next at the latest. They did ask if I needed a rental car, but decided I did not need one if it was just a day. Several days pass and my vehicle was not fixed. Days then turned into weeks. I often had to request for updates and the information communicated to me from the service manager and general manager was often conflicting. I know the issue was complicated for everyone and they had to ultimately have a part shipped from the UK and it was not the shops fault it took longer than a month to fix. However, I thought the level of communication was poor and inconsistent and there was a lack of service in the interim. For example, if you tell a client that their vehicle is going to be fixed the next day and then it takes longer than a week, shouldn’t someone deliver a rental car to them? I have a very active life and ended up spending hundreds of dollars on Uber’s. Fortunately we were reimbursed lease payments for the time we did not have the car, but we it took a high level of escalation just to get there. Again, the issue itself wasn’t the dealerships fault. However, the way the service was handled could have been much improved with more frequent, accurate follow ups as well as easier transportation service for the month I did not have my vehicle. More

Friendly, experienced sales team I called ahead and made contact with a sales rep; when I arrived they had the vehicle I was interested in waiting for me to out front. My knowledgabl I called ahead and made contact with a sales rep; when I arrived they had the vehicle I was interested in waiting for me to out front. My knowledgable sales person helped me identify the vehicle with packages that fit my style and needs. They were respectful, friendly and welcoming and made me feel valued as a customer. I would highly recommend this dealership. More