
Land Rover Lynnwood
Lynnwood, WA
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Very good Even though our car did not get the repairs done we were able to take a nice loaner car home until the repairs are complete. I was very happy about th Even though our car did not get the repairs done we were able to take a nice loaner car home until the repairs are complete. I was very happy about that!. We live 90 miles away from the dealership and and it’s not always so easy to take the day off to get there. More
Did not go as planned Very nice service rep!! Was told 2 to 3 hours ended up 5 1/2 Problem with new air bag NOT PLEASED!!! They tried to smooth it over but it was a probl Very nice service rep!! Was told 2 to 3 hours ended up 5 1/2 Problem with new air bag NOT PLEASED!!! They tried to smooth it over but it was a problem!! More
Awesome service Shinee was very knowledgeable on my car. She was fantastic to work with, helped me understand what all I had in my car. Also, she engaged with my gran Shinee was very knowledgeable on my car. She was fantastic to work with, helped me understand what all I had in my car. Also, she engaged with my grandchildren, instead of acting like they were bothersome. Very happy on my day visiting Land Rover dealer. More
Efficient Your dealer worked as a team with fellow ones. I am content with the service, and sales staff was very cautious but quick to follow up. Your dealer worked as a team with fellow ones. I am content with the service, and sales staff was very cautious but quick to follow up. More
F Pace gremlins My service advisor Tyler was very helpful, welcoming and I was pleased with him. I brought the 2017 FPace in for a few annoying problems. One was a re My service advisor Tyler was very helpful, welcoming and I was pleased with him. I brought the 2017 FPace in for a few annoying problems. One was a repeat issue with rear seat belt. Two other issues were somewhat intermittent ones and they were not able to recreate so nothing was done to resolve. It is unfortunate that I will have to continue to live the issues when they come up. I understand the difficulty diagnosing an intermittent problem. Reminds me a bit of my ownership of British cars back in the 70's and 80's....... So overall the effort is there and they were very pleasant to deal with. Car was very nicely detailed when I picked it up. I have always had a bit of an issue with the fact that noone actually discusses the work performed and the results. You are directed to the cashier and told if you have any questions ask. I believe a better course of action is to have someone actually review the service visit with the client. It would go a long way to create satisfaction and a good feeling about the visit. More
4/1 trip to LR Seattle Service I stopped by the dealer service department to pick up some parts. While there, I asked if they could take a look at something for me on my Land Rover. I stopped by the dealer service department to pick up some parts. While there, I asked if they could take a look at something for me on my Land Rover. They were able to get me right in and repair a sunroof drain on the spot with no wait. I greatly appreciated that. More
Love my range rover and experience Sean is the BEST! He helped me pick out all the options on my new range rover and answered all of my questions and made the whole process so easy. He Sean is the BEST! He helped me pick out all the options on my new range rover and answered all of my questions and made the whole process so easy. He always goes out of his way even after I have had my car for 5 years to help make sure I am still happy. I look forward to visiting the dealership for service to see Sean and all the other nice people that work there. They are even sweet to my dog Penny. I cant say enough nice things about this place. I look forward to buying my next car from there with Sean's help. More
Great service offered by Tyler. Shuttle to mall is awesome, helped pass the time while waiting for a service and software update, which was done an hour earlier th offered by Tyler. Shuttle to mall is awesome, helped pass the time while waiting for a service and software update, which was done an hour earlier than anticipated. Car was clean and ready to go when we got back to the dealership. All the staff is friendly and professional. More
Service and advisor (Sally Kuhlman) Very satisfied with the service and repair on our LR4. Wished that it could have been done in one day, but still fine. Sally Kuhlman did a great job Very satisfied with the service and repair on our LR4. Wished that it could have been done in one day, but still fine. Sally Kuhlman did a great job coordinating and catching us up on service which had fallen behind schedule. More
Great experience from start to finish From when I first reached out online thru driving off the lot everyone was great to work with. We would recommend Tim and the rest of the team to anyo From when I first reached out online thru driving off the lot everyone was great to work with. We would recommend Tim and the rest of the team to anyone. More