
Land Rover Lynnwood
Lynnwood, WA
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Professional Service The whole process was easy and comfortable. I worked with Shinée who was very professional and friendly. I would love to work with her again in the fu The whole process was easy and comfortable. I worked with Shinée who was very professional and friendly. I would love to work with her again in the future. More
Smooth experience Brent was great to work with. Negotiation was minimal and I was satisfied with a fair price for a used truck. I’d return and purchase here again or re Brent was great to work with. Negotiation was minimal and I was satisfied with a fair price for a used truck. I’d return and purchase here again or recommend others to come here. More
Always the best Shinee was exceptional, her knowledge and professionalism was excellent. I was in for my annual service, Shinee took the time to explain the process a Shinee was exceptional, her knowledge and professionalism was excellent. I was in for my annual service, Shinee took the time to explain the process and services that would be performed to included cost and wait time :) More
Amazing service and accommodations! My experience with the dealership was really great. The sales person Brent was responsive and attentive. He was mindful of her time spent at a dealer My experience with the dealership was really great. The sales person Brent was responsive and attentive. He was mindful of her time spent at a dealership and even though we arrived 10 minutes until close, so saw us through the process with a great attitude. Taylor was awesome as our finance person. She was very help and friendly. I accidentally left my sunglasses in my trade-in, and Austin set them aside and also helped me pick out some new floor mats that were left out of the truck. Overall, my experience was awesome. Scott More
Professionalism at its best! Excellent customer service from the minute you walk in the door until you exit. Worth the hour and a half drive from Olympia for me. Excellent customer service from the minute you walk in the door until you exit. Worth the hour and a half drive from Olympia for me. More
Great service ! Shinee was amazing. She went over what has been done to my car, what needed attention immediately and what it was going to need in the near future. I Shinee was amazing. She went over what has been done to my car, what needed attention immediately and what it was going to need in the near future. I felt very comfortable that she knew her job well and how to communicate with her customers. Thank you !! More
friendly service with great coffee they are always trying to listen to customers and deliver the best service possible.Sally was very kind and friendly and did great customer service. they are always trying to listen to customers and deliver the best service possible.Sally was very kind and friendly and did great customer service. More
Thanks Sally!! Sally answered all my questions and had everything fixed/taken care of while I was there. Was also nice that she took the time on the phone with me a Sally answered all my questions and had everything fixed/taken care of while I was there. Was also nice that she took the time on the phone with me a few days before I came in. She’s the best!!! More
Great service, as always. My jury is still out on Landrover quality overall but, when it comes to this service department, I couldn't be more satisfied. Great experience every My jury is still out on Landrover quality overall but, when it comes to this service department, I couldn't be more satisfied. Great experience every time. More
Questionable scheduling This was the second time in a row that I was double booked for my service appointment. Tyler was very helpful and apologetic at the mix-up, however si This was the second time in a row that I was double booked for my service appointment. Tyler was very helpful and apologetic at the mix-up, however sitting in the service dept for one-half hour while my wife is in the hospital battling with cancer was not a pleasant experience. 2 days later, the skid plate under the front bumper of my Range Rover Sport fell off. Now I admit that it might have been an oversight by the Tech when re-installing it or it may have been a chance encounter with a parking barrier or curb - in that case I wonder what the designers were thinking when they programmed the car to its lowest position without an immediate boost back up upon engaging the transmission. At any rate, Tyler made sure it was remedied the next day, but it still necessitated an extra trip from Lake Stevens and the added stress while caring for my wife. I still love the car and appreciate the service your dealership offers. In the future, Please consider a more professional method of booking service appointments and possibly an added service advisor to handle emergent difficulties when customers without an appointment walk in the door. More