Land Rover Lynnwood

Friendly and helpful! This was my first time bringing my Rover in for minor maintenance. It was during a snow storm and the department was booked. Shinee Lafluer, a represe This was my first time bringing my Rover in for minor maintenance. It was during a snow storm and the department was booked. Shinee Lafluer, a representative in this department was able to get me right in. She made the experience easy and carefree. She told me over the phone what to bring in and how long it would probably take. She greeted us with a smile and made the process go quickly. Thank you Shinee and service department! More

Service advisor was very customer focus, professional, explained and provided right guidance for the service of my vehicle. The service was done in a reason advisor was very customer focus, professional, explained and provided right guidance for the service of my vehicle. The service was done in a reasonable time while I waited and was performed to my satisfactory level. More

Straight forward and easy to deal with. No hard sell. Straight forward and easy to deal with. No hard sell tactics. No pressure. No rush.. Derrick was great, answered all of my questions. I absolutely lov Straight forward and easy to deal with. No hard sell tactics. No pressure. No rush.. Derrick was great, answered all of my questions. I absolutely love my new rover discovery sport!!!! More

service Good customer service. Car service did take a little longer then expected. I made a reservation a week prior to appointment. They offered an Uber but Good customer service. Car service did take a little longer then expected. I made a reservation a week prior to appointment. They offered an Uber but no loaner car. More

Great Customer Service Rep! After attempting 3 times to get an appointment and leaving messages I gave up and went in... I met Shinee and was amazing!!! She helped explain everyt After attempting 3 times to get an appointment and leaving messages I gave up and went in... I met Shinee and was amazing!!! She helped explain everything to me, the history of my vehicle and helped me understand the root cause of the issues I was having. More

repair took care of my repair as soon as possible my only negative is that there are no parts locally and i had to pay extra to have parts sent faster took care of my repair as soon as possible my only negative is that there are no parts locally and i had to pay extra to have parts sent faster More

Transmission issue We have had an on-going issue with transmission surges at low RMP (1500) since the beginning of owning our 2016 Ranger Rover Sport. We have had our ve We have had an on-going issue with transmission surges at low RMP (1500) since the beginning of owning our 2016 Ranger Rover Sport. We have had our vehicle in the Lynnwood service shop several times. Thus far, the issue has not been resolved. Our last service writer was extremely helpful and listened thoroughly to our explanation; and I do believe she tried harder than the past service techs to resolve the issue. More

Water leaking Shinee was very helpful. And the repair is quick. No shuttle available at that time, but immediately send me an Uber. Great and friendly service! Shinee was very helpful. And the repair is quick. No shuttle available at that time, but immediately send me an Uber. Great and friendly service! More

Emergency Repair Service --Shinee Lafleur found me a loaner car to use over the weekend when my car needed an emergency repair. All work and tow completely covered. Very sat --Shinee Lafleur found me a loaner car to use over the weekend when my car needed an emergency repair. All work and tow completely covered. Very satisfied with how the situation was handled. More

Sally is very helpful & any questions I have she will go out of her way to find the answers... thanks Sally for always looking after me! is very helpful & any questions I have she will go out of her way to find the answers... thanks Sally for always looking after me! More