
Land Rover Lynnwood
Lynnwood, WA
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Easy and an awesome experience. It was a pleasurable experience buying from Jaguar Land Rove Seattle. Jay was easy to work with and made our experience seamless. Spencer was great an It was a pleasurable experience buying from Jaguar Land Rove Seattle. Jay was easy to work with and made our experience seamless. Spencer was great and responsive, the service team did a great job with the top switch out. More
zero stars is appropriate Of course when I bought my certified preowned vehicle, the dealership promised to replace some parts on the front that were damaged. I trusted them t Of course when I bought my certified preowned vehicle, the dealership promised to replace some parts on the front that were damaged. I trusted them to do so. Big mistake. Never trust a car dealership. Get everything in the most explicit written language possible. They have tried three times to get out of honoring their promise to replace damaged parts right up to my bringing the car back in after the ONE part they ordered and installed fell off in a parking lot and they accused me of running into something and breaking the tabs that hold the part on. Their suggestion was to epoxy the front tow cover onto the front bumper. YEAH! They are a luxury brand, and they act like a bargain brand. This is the THIRD car I've purchased from this dealership, and this is how they reward a loyal client. NO MORE. I will not be purchasing another vehicle and I will refrain from servicing the vehicle I now have at this dealership. I will be selling this car just so I don't have to deal with this dealership again. Mercedes . . I'm coming back!!!! More
Eric Foot Everything Right! Due to his careful listening, Eric ticked off every item on my punch list. His explanations were respectful & clear. I look forward to working with h Due to his careful listening, Eric ticked off every item on my punch list. His explanations were respectful & clear. I look forward to working with him again. More
The entire staff was amazing to work with. Just moving here from out of state and having a silly curb shot with my nice wheels was very sad as we couldn’t repair 100% , so we needed new wheels Just moving here from out of state and having a silly curb shot with my nice wheels was very sad as we couldn’t repair 100% , so we needed new wheels and tires😂 on an older car 2012. It was so hard to believe that there were only a few very limited options... however, Eric and his team... Even when he was away through Holidays... kept in communication the entire time ( which was a couple weeks) and never left me hanging with options/answers. They were on line and helping me w every possibility and being honest with all. Then at pick up... the manager came to greet me and allowed me to leave my wheels there as I needed the back seat as I had to travel by ferry and had family with me. Can not say how impressed I am with this crew. Awesome PEOPS!!! More
Fantastic Service! The service at Land Rover of Seattle was awesome. It was my first time there and it couldn’t have gone better. A big shout out to Shinee LaFleur - s The service at Land Rover of Seattle was awesome. It was my first time there and it couldn’t have gone better. A big shout out to Shinee LaFleur - she had a great attitude, was enthusiastic about Land Rover and was just nice to deal with - also, her follow-up was great too! Well done! More
Second visit in this time for warranty work This is probably the best service department at a dealership I have ever had. My service agent, Shinee is extremely knowledgeable and efficient. Makes This is probably the best service department at a dealership I have ever had. My service agent, Shinee is extremely knowledgeable and efficient. Makes me want to continue purchasing Range Rovers! PS: I own the exact same vehicle at a second home in a different state and there is NO comparison to this dealership - wish I could drive that car up here for service. More
Great visit Shinee took great care of the car and answered all of my questions. Very pleasant visit. I wish I could afford more Jaguars! Good start to a new yea Shinee took great care of the car and answered all of my questions. Very pleasant visit. I wish I could afford more Jaguars! Good start to a new year. More
Great Service and experience I found the car I wanted to test drive. There was no pressure to buy. The staff were friendly and I felt welcome. Overall a very pleasant experience c I found the car I wanted to test drive. There was no pressure to buy. The staff were friendly and I felt welcome. Overall a very pleasant experience compared to many other car dealerships. More
Buying a Velar I knew that I was going to get anew vehicle and wasn’t going to get a newer version of my last car (Audi Allroad wagon) . I had a better experience b I knew that I was going to get anew vehicle and wasn’t going to get a newer version of my last car (Audi Allroad wagon) . I had a better experience buying the Velar then I had buying other high end cars, I.e. Mercedes Benz and BMWs. Sean was very helpful in showing me how to interface with the impressive amount of software in the Velar. More
Great customer service from Shinee Shinee took great care of us! She was very kind, friendly and professional. She listed and went through everything with us. It hard to come by gre Shinee took great care of us! She was very kind, friendly and professional. She listed and went through everything with us. It hard to come by great customer service these days and Jaguar/Land Rover is very lucky that Shinee is part of their team. More