Land Rover Lynnwood

I have had to return for completion at each visit I have owned my vehicle for one year CPO and was turned down loaner. I have owned a VW 10 years and still get a loaner. I have used this shop twice an I have owned my vehicle for one year CPO and was turned down loaner. I have owned a VW 10 years and still get a loaner. I have used this shop twice and have had to return each time for completion after being told it was done. I have payed 1k for service and they did not even reset my service indicator, so I deal with it or have to return to get it reset. For the money I spent I would expect better service. VW gave it to me. More

Service Review I Got a brand new Velar from SFO and i have seen few issues with the car after i drove it to Seattle , but this dealer has done exceptional service by I Got a brand new Velar from SFO and i have seen few issues with the car after i drove it to Seattle , but this dealer has done exceptional service by looking at the issues and fixes it . Exceptional customer service by ERIC . More

Great service, great attitides Easy to schedule, took the car in 15 minutes early, they took it right away, washed and cleaned! Shinee was knowledgable, friendly and communicated w Easy to schedule, took the car in 15 minutes early, they took it right away, washed and cleaned! Shinee was knowledgable, friendly and communicated well. More

Jaguar Land Rover Dealership It doesn’t get any better then this. We all know things happen. The critical component is how a dealership responds. I am fairly patient. I apprec It doesn’t get any better then this. We all know things happen. The critical component is how a dealership responds. I am fairly patient. I appreciate when my Dealership has less patience then me! Things get done! And, my patience is not needed. They bend over backwards to make people happy here. More

I had a positive experience overall All in all it was a pleasant experience. All staff took their time to answer any questions and concerns that presented at time of purchase. All in all it was a pleasant experience. All staff took their time to answer any questions and concerns that presented at time of purchase. More

Excellent service Sally is absolutely fantastic. My suspension failed therefore I took the car in. She worked with my extended warranty to pay for the work. Aside not h Sally is absolutely fantastic. My suspension failed therefore I took the car in. She worked with my extended warranty to pay for the work. Aside not having a loaner available everything was efficient and great. More

No follow-through on a brand new purchase Very disappointed with my second purchase of a 2018 Discovery Sport at your dealership . It Took 4-1/2 hours to put a deal together after driving 3-1/ Very disappointed with my second purchase of a 2018 Discovery Sport at your dealership . It Took 4-1/2 hours to put a deal together after driving 3-1/2 hours to the dealership. After getting home and checking over the vehicle, I noticed a factory invoiced part was not on the vehicle. I called the sale rep Jay who never followed up. Then a week later called the SalesMgr who promised me he would overnight the part and also email me the tracking # which never happened. Today I called again and was told that you actually ordered one from the factory. It would have been nice if some told me that. I have been worried that it was going to be relived on my porch and someone could have stolen it. Needless to say, this was not the great great experience I had previously and was expecting a better experience than I had. I drove clear across the state when I could have drove 20 minutes to the Portland Landrover. Guess I will for my next vehicle. More

Service experience Exceptional customer focus and timeliness. Service Manager John has an exceptional service team. I was helped by Sally and I came back with a feeling Exceptional customer focus and timeliness. Service Manager John has an exceptional service team. I was helped by Sally and I came back with a feeling that my vehicle could not have been in safer hands. More

Dealing with a friend! I had been looking for a car for almost 2 years not in any hurry to just buy something but rather wanted to find the right car for me. I was referred I had been looking for a car for almost 2 years not in any hurry to just buy something but rather wanted to find the right car for me. I was referred to Seattle Jaguar Land Rover Seattle and in particular Car expert Jay Harris. He was so delightful and informative....not pushy, I felt like I was dealing with a friend. I bought a Jaguar F-Pace S 2019 right off the showroom floor. The follow thru and attention to detail was off the chart. So darn happy with my new car. Thanks Jay for being a rock star! More

Repair rear bumper hazard sensors Fast, professional correction of mis-installed sensor harness during prior body shop repair of rear bumper. Ms. La Fleur answered all my technical qu Fast, professional correction of mis-installed sensor harness during prior body shop repair of rear bumper. Ms. La Fleur answered all my technical questions competently. More