
Land Rover Lynnwood
Lynnwood, WA
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Amazing Customer Service I worked with Austin and Shinee at the dealership. Austin the GM was very helpful and friendly. Shinee my service advisor was incredible to work with, I worked with Austin and Shinee at the dealership. Austin the GM was very helpful and friendly. Shinee my service advisor was incredible to work with, she has me in and out as fast as humanly possible. I would recommend Jaguar Land Rover Seattle to anyone for service. More
Very Professional. All times I entered the dealership I was greeted professionally and with a smile. I am very please with the entire process with everyone I worked wit All times I entered the dealership I was greeted professionally and with a smile. I am very please with the entire process with everyone I worked with, especially Mo Tamjid. He met my every needs. This dealership is lucky to have him. More
Unhappy with service When I got my rover back I was told they would wash and detail. It was a mess when I got it back I was in a hurry but very unhappy When I got my rover back I was told they would wash and detail. It was a mess when I got it back I was in a hurry but very unhappy More
Best experience Absolutely first class experience!!! Thanks for taking care of everything so quickly and efficiently. Everyone is helpful and went above and beyond to Absolutely first class experience!!! Thanks for taking care of everything so quickly and efficiently. Everyone is helpful and went above and beyond to assist through the entire experience. Great Job More
Updating Navigation and brakes Talked to Shinee about my concerns with my car She was amazing and went above and beyond to make it perfect for us .She went through all my concerns Talked to Shinee about my concerns with my car She was amazing and went above and beyond to make it perfect for us .She went through all my concerns and took care of it. Jay Harrris from the IT team was great with helping us sign up for navigation. Which I was a little upset no one bothered to go over with us when we purchased the car in December 2017. More
So helpful I came in with a question about locking my new car. Shinee tried all different methods and couldn’t figure it out so she set up a service appointment I came in with a question about locking my new car. Shinee tried all different methods and couldn’t figure it out so she set up a service appointment for me. Meanwhile she sat with me in the car and showed me how the navigation system works and the radio and phone connection too. It almost made me glad I had car troubles ! More
This was the third time that I have had to bring my vehicle his is the 3rd time I have had to bring my vehicle in for the same problem. I believe they are really trying to resolve the issue and I am glad that his is the 3rd time I have had to bring my vehicle in for the same problem. I believe they are really trying to resolve the issue and I am glad that I now have Shinee instead of Erik. She is waaayyy better as a service rep. More
Annual maintenance I brought in my evoque for its annual service and the dealership found a few extra recommended repairs. There wasn’t any pressure to fix anything just I brought in my evoque for its annual service and the dealership found a few extra recommended repairs. There wasn’t any pressure to fix anything just recommended options and updates of how the vehicle was operating. More
Outstanding professionalism and purchase experience From the moment I met with Mo and finished up signing my papers with Mel in finance, the entire transaction was smooth, professional and easy. They'r From the moment I met with Mo and finished up signing my papers with Mel in finance, the entire transaction was smooth, professional and easy. They're not selling trinkets here (as some dealerships act). You're treated as a valued customer with the utmost of professionalism and respect. This is my first Land Rover after being in an Acura for the past decade. I would return again for a 2nd Land Rover when this lease is complete. Great all around team and I had an outstanding experience. This is a first rate dealership! Thanks to all who made this possible - especially Mo! More
Shinee was amazing...would recommend going thru her First, Shinee was perfect in helping me resolve multiple issues, making me feel good about my purchase. The only complaint is the bird poop left on m First, Shinee was perfect in helping me resolve multiple issues, making me feel good about my purchase. The only complaint is the bird poop left on my hood that Shinee had to come to my rescue again to resolve at the last minute. Thank you Shinee! I will be asking for you going forward. More