Land Rover Lynnwood
Lynnwood, WA
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Excellent cutomer service The service department here is very excellent. Very willing to work with customers, accepts custom requests, helpful explanations, etcetera. Some mino The service department here is very excellent. Very willing to work with customers, accepts custom requests, helpful explanations, etcetera. Some minor mistakes and non-resolved issues occurred, however, they are more than eager to make things right. Over-all, this shop does very fine work and as a happy customer, I will only be bringing my Jags here. More
Professionalism Blanca (finance) and Jay (sales specialist) were wonderful to work with on the purchase of my F-Pace. Jay got to work early on a Sunday to ensure my Blanca (finance) and Jay (sales specialist) were wonderful to work with on the purchase of my F-Pace. Jay got to work early on a Sunday to ensure my vehicle was ready for me. The finance aspect was just as smooth. There were a couple of communication issues after my purchase (confusion between physical and mailing address), but all was worked out just fine. I can't thank them enough for the ease of the process. More
Great Overall Experience Sales Team and Finance Team made the purchase of a new Velar relatively painless. Great delivery experience, friendly staff, attentive to needs and go Sales Team and Finance Team made the purchase of a new Velar relatively painless. Great delivery experience, friendly staff, attentive to needs and good at following through. Highly recommended. More
Solving problems Had a tire problem and as usual Jaime was able to address the issue and get me on my way in a timely manner. Thanks Had a tire problem and as usual Jaime was able to address the issue and get me on my way in a timely manner. Thanks More
Fabulous from start to finish! Taylor was amazing, I would gladly provide a testimonial for LR Seattle to use. Working in the customer service industry I know how valuable it is to not have unwanted su I would gladly provide a testimonial for LR Seattle to use. Working in the customer service industry I know how valuable it is to not have unwanted surprises. There weren't any & the process was smooth and pleasant from beginning to end! More
Clean car!!! Bought a super nice cadillac cts-v coupe with super low miles. It was in great condition and well taken care of. Everyone is nice here and professiona Bought a super nice cadillac cts-v coupe with super low miles. It was in great condition and well taken care of. Everyone is nice here and professional. More
Great job Jaime! Jaime and Nadia give great customer service! They make the service department great! My car looked brand new after it got detailed! The detailers did Jaime and Nadia give great customer service! They make the service department great! My car looked brand new after it got detailed! The detailers did a great job! More
Routine service They were ready for me at the appointed time. The service was completed on time and for close to the estimated cost. No problems. I drove off in a c They were ready for me at the appointed time. The service was completed on time and for close to the estimated cost. No problems. I drove off in a clean car ready for the next year. More
Unbelievable service!! There's clearly a large price range of cars that you can buy from Land Rover but, regardless of what you spend, you're treated like royalty at Land Ro There's clearly a large price range of cars that you can buy from Land Rover but, regardless of what you spend, you're treated like royalty at Land Rover of Seattle. I've never had a service department that was so courteous, caring and responsive. They are a true example of what customer service should be and how it can differentiate from your competitors. While I'm at it, when I bought this car a year ago, I was equally impressed with the sales department. It's good to see that the customer-first mentality is not just when selling the car, it's all the way through ownership. More
Just a big happy family! This was my first time visiting this location and they made me a fan! Awesome experience through and through. Arrived expecting to be greeted by a sli This was my first time visiting this location and they made me a fan! Awesome experience through and through. Arrived expecting to be greeted by a slimy salesman and couldn't have been any different. Instantly Jay came out, in the pouring Seattle rain, and made sure we were comfortable. Any request or question, he knew and even had us wait in one car as he drove around another to park it right behind us so we didn't need to walk in the rain. Class act. The whole team at Land Rover Seattle was like a big family and not only did they make the whole process quick and simple, but also had fun in the process. I would highly recommend anyone looking for a Jag or Land Rover to go here over Bellevue or elsewhere. PS - Mel is a blast, unlike a normal finance manager. Highly recommended. More











