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Land Rover New Rochelle - Service Center

New Rochelle, NY

4.7
129 Reviews

129 Reviews of Land Rover New Rochelle - Service Center

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December 23, 2023

Had an issue with my defender, called the dealership at about 10am, they had the car picked up 10 mins later and delivered back fixed and washed before 6pm. Matthew Murray and Joey were outstanding. Sent t More

by james.beechinor
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Murray, Joey
Dec 25, 2023 -

Land Rover New Rochelle responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

December 16, 2023

Excellent service! !..I am always accommodated. The service is very efficient and reliable. I absolutely recommend this dealership. More

by meljac600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Dec 18, 2023 -

Land Rover New Rochelle responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

December 13, 2023

Excellent service, good explanation of the issues, service done on time, good communication with client. More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yousef
Dec 16, 2023 -

Land Rover New Rochelle responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

December 09, 2023

Extremely disappointed with both sales/service. Service would not honor previous agreements w/ salesman since he is no longer employed w/ the dealership More

by hector.j.fuentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Dec 11, 2023 -

Land Rover New Rochelle responded

Hi, we regret your experience with us here but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (914) 517-0772 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

December 02, 2023

Thanks for your excellent service and great customer support team my experience was very helpful Nice work ! Keep going! More

by felixferreira815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cleary
Dec 05, 2023 -

Land Rover New Rochelle responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

December 02, 2023

my range rover velar experienced bad water damage. i brought it to Vincent and i was professionally explained everything that was needed to fix my car and a time frame. they made sure i had top of th More

by nicolemmuriel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Dec 05, 2023 -

Land Rover New Rochelle responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Land Rover New Rochelle. If you ever need help, just give us a call. Happy motoring!

December 01, 2023

This Deaership is Professional, Caring, Communicative, Helpful, Courteous, and they provided a Loaner for use. More

by matz1755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Clark/Joe Giacinto
Dec 04, 2023 -

Land Rover New Rochelle responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Dec 04, 2023 -

matz1755 responded

Thank you for your response back. I have had many vehicles during my life, Land Rover has been the only one who actually cared about the customer. 😊

November 26, 2023

So far I am very pleased by the service. The service team is happy to go out of their way to answerquextions More

by njohngr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Nov 28, 2023 -

Land Rover New Rochelle responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 18, 2023

The service team was extremely attentive and efficient. All needs were met and services performed perfectly More

by Flavor12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
Nov 22, 2023 -

Land Rover New Rochelle responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2023

Very helpful, friendly, I feel comfortable dropping off my car there. I get an update from my service man More

by Christine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
Nov 02, 2023 -

Land Rover New Rochelle responded

Hello Christine, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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