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Land Rover North Haven

North Haven, CT

4.7
268 Reviews
Land Rover North Haven is a proud member of the Executive Auto Group and is a 9-time winner of the prestigious Pinnacle Club Award. This award is given to the top 16 Land Rover retailers in America that demonstrate a commitment to customer satisfaction, sales performance, and staff training. Land Rover North Haven has focused on developing exceptional, professional experiences that drive long-term relationships since the dealership opened in 1997. This experience runs counter to the typical dealership process. By focusing on educating customers and being honest about vehicle purchasing and maintenance, Land Rover North Haven has created a unique, positive experience for all customers, even if they choose not to purchase here. The staff here is motivated by the love of the Land Rover brand, which is a main contributor to the long-term success of the dealership. The women and men of the Executive Auto Group understand that no business truly thrives unless the community succeeds as well. To that end, Land Rover North Haven is a proud participant in Executive Auto Group Cares, an organization that works every day to make a brighter, more hopeful future for all of our neighbors. Executive Auto Group has given back to the community for almost 50 years, and we are proud to continue that tradition in the North Haven community.
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525 Washington Ave

North Haven, CT

06473

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Showing 268 reviews

March 29, 2024

You repaired my vehicle's satellite antenna. It was unable to receive and hold a signal. It is now functioning properly. More

by mccoym
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Mar 29, 2024 -

Land Rover North Haven responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 28, 2024

Excellent service excellent advisor on time with work work was explained clearly on what needed to get done More

by MCDERMOTTLYNCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 25, 2024

Keeps constant communications on service progress Vehicle was ready for pickup when promised by her More

by BMASSEY1
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Mar 26, 2024 -

Land Rover North Haven responded

Thanks for sharing your thoughts about your experience with Land Rover North Haven. Amanda and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 11, 2024

Easy transaction. The purchase went smoothly. I enjoyed working with Jim on the purchase and am happy with my new vehicle. More

by RWSTOUT
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Aiken
Mar 12, 2024 -

Land Rover North Haven responded

Thank you so much for your wonderful review! We are thrilled that Jim had the opportunity to provide you with great service. We thank you for choosing Jaguar Land Rover North Haven! Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

March 10, 2024

I truly have no complaints. They stay in contact with me the whole time. I tend to work with Dominic when my car goes in and he makes it painless. He's very professional and und More

by BRUNO
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Mar 11, 2024 -

Land Rover North Haven responded

Thank you, Bruno! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jaguar Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 16, 2024

They worked with me to get my remote start working. I was very pleased with the service More

by B.SAGGESE
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 18, 2024 -

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 15, 2024

First off, I don't know a Jim Aiken. I dealt with Geoff McCoy and the rest of the team. Geoff was great and the business manager who handled the sale was equally good. More

by MICHAELROSS0024
Recommend Dealer
Yes
Feb 16, 2024 -

Land Rover North Haven responded

Thank you for your business and this review, Michael. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Tony Braglia General Manager 203-508-7026 bragliat@executiveag.com

February 14, 2024

Amanda is a huge help to us. And a great asset to your dealership Workmanship is good. And quality deserves to be compensated. However, the maintenance is why I'm reluctant to pu More

by DAVID@JOHNCANNINGCO.COM
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 14, 2024 -

Land Rover North Haven responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 13, 2024

The customer service I received was nothing less than exceptional , I love Amanda and she's been my service adviser for a while , she's pleasant , kind , and all around a pleasure ti hand my keys to. She More

by WILLIAMSPARIS
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 13, 2024 -

Land Rover North Haven responded

William, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Amanda and our team, and we look forward to working with you again. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 06, 2024

Very disappointed with their service. Will not go there again or recommend them. Very unhelpful. More

by NESSAHALL
Recommend Dealer
No
Employees Worked With
Amanda Peck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 09, 2024 -

Land Rover North Haven responded

Nessa, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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