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Land Rover North Haven - Service Center

North Haven, CT

4.7
233 Reviews
Call Service Center (203) 453-7060

233 Reviews of Land Rover North Haven - Service Center

Sort by
August 05, 2023

work on the car is always top notch and they always give us a loaner which is a huge help. would highly recommend this dealership. More

by sreviews1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Land Rover North Haven responded

Thank you so much for taking the time to leave our service department a review. We truly appreciate your business and look forward to serving you for years to come. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 30, 2023

I’m a long standing customer and I buy from North Haven because of service More

by DANDAVENPORTASSOCIATES
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 30, 2023

I brought in to get my seat fix. Apparently they couldn’t find a problem. The problem still exists More

by EDDIE.PACHECO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 31, 2023 -

Land Rover North Haven responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, Eddie, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 25, 2023

Friendly, prompt professional customer service! Will be back again again for service in the future! More

by mao.hop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Land Rover North Haven responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 25, 2023

Dominic is excellent - he communicates clearly and effectively in a very timely manner. He’s a great addition to your team. More

by NBARUCCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2023 -

Land Rover North Haven responded

We are very happy to hear Domenic provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 21, 2023

Completed all service as expected and brought my car back to me which was very helpful. More

by ttordanato
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 24, 2023 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 19, 2023

It is a very good dealership and all the staff are very helpful and friendly. More

by pvdobratz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill in sales
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Jul 20, 2023 -

Land Rover North Haven responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 06, 2023

Everyone was very nice. Everyone was very nice. And very pleasant and helpful with all of my questions and concerns More

by EASALAM2
Recommend Dealer
Yes
Employees Worked With
Don't remember, but she was a woman.
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Jul 07, 2023 -

Land Rover North Haven responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

July 04, 2023

Very nice and welcoming but I don't think the technical staff is up to the task...mechanics are needed who knows what they are doing. More

by marlenebaileyy59077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Apuzzo, Armad Hinton
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Jul 05, 2023 -

Land Rover North Haven responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

June 30, 2023

Excellent dealership People very professional helpful Timely addressing of all problems Highly recommend to lother customers More

by fusi.stefano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 03, 2023 -

Land Rover North Haven responded

Thank you for the kind words for our service department, Stefano! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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