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Land Rover North Haven - Service Center

North Haven, CT

4.7
227 Reviews
Call Service Center (203) 453-7060

227 Reviews of Land Rover North Haven - Service Center

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April 13, 2023

Very Courteous and accommodating totally professional highly recommended. They keep you informed every step of your vehicle's repairs and also provide videos so you can see exactly what's going on with y More

by Willie.riossr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2023 -

Land Rover North Haven responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 06, 2023

Thank You Amanda for great service appreciated the full time communications during my last service More

by BMASSEY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 07, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Amanda delivered such a great experience. We look forward to serving you for years to come. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

April 04, 2023

my experience with this dealership has been completely positive... thank you very much for your great work. More

by jaxson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 04, 2023 -

jaxson responded

5 stars for North Haven Land Rover dealership...

April 03, 2023

Alberto took the time to address my needs and ensure he found a resolution. He kept me in the loop which was appreciated More

by Ap
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
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Apr 03, 2023 -

Ap responded

Great teamwork in resolving my issue

March 31, 2023

Great customer service Alberto was beyond helpful he was a pleasure to work with always answered /responded any time I reached out to him !! More

by BernadetteV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Report | Print
Mar 31, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business, Bernadette, and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 28, 2023

Alberto Rios was very responsive to request for support to renew remote subscription. Professional, timely, patient, help via text and later in person. More

by Barbteague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios, Alberto Rios
Report | Print
Mar 29, 2023 -

Land Rover North Haven responded

Barb, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alberto met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 27, 2023

Very punctual, professional and made my loaner car experience more than favorable. 10:10 experience More

by Sevedepina234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Armad Hinton, Alberto Rios
Report | Print
Mar 27, 2023 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 27, 2023

Customer service is great but when needing a loaner for service, they are a month out. That’s ok for scheduled service but not when a vehicle gets towed in. More

by dennis.loring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Report | Print
Mar 28, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dennis, feel free to contact us at your convenience. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 26, 2023

Just a wonderful professional dealership with great sales people - love Jim and Bill especially too More

by AKIRST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill , Armad Hinton
Report | Print
Mar 27, 2023 -

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and Bill met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Mar 27, 2023 -

AKIRST0 responded

Jim amd Bill did not jet meet my expectations- they exceeded them

March 14, 2023

Th service team is berry helpful and accommodating. They provide great service and answered all my questions More

by perry164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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