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Land Rover North Haven - Service Center

North Haven, CT

4.7
233 Reviews
Call Service Center (203) 453-7060

233 Reviews of Land Rover North Haven - Service Center

Sort by
March 31, 2023

Great customer service Alberto was beyond helpful he was a pleasure to work with always answered /responded any time I reached out to him !! More

by BernadetteV2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Report | Print
Mar 31, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business, Bernadette, and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 28, 2023

Alberto Rios was very responsive to request for support to renew remote subscription. Professional, timely, patient, help via text and later in person. More

by Barbteague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios, Alberto Rios
Report | Print
Mar 29, 2023 -

Land Rover North Haven responded

Barb, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Alberto met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 27, 2023

Very punctual, professional and made my loaner car experience more than favorable. 10:10 experience More

by Sevedepina234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Apuzzo, Armad Hinton, Alberto Rios
Report | Print
Mar 27, 2023 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 27, 2023

Customer service is great but when needing a loaner for service, they are a month out. That’s ok for scheduled service but not when a vehicle gets towed in. More

by dennis.loring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto Rios
Report | Print
Mar 28, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Dennis, feel free to contact us at your convenience. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 26, 2023

Just a wonderful professional dealership with great sales people - love Jim and Bill especially too More

by AKIRST0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill , Armad Hinton
Report | Print
Mar 27, 2023 -

Land Rover North Haven responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jim and Bill met your expectations. Thank you again for choosing Land Rover North Haven, we look forward to having you as one of our valued customers for many more years to come! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

Mar 27, 2023 -

AKIRST0 responded

Jim amd Bill did not jet meet my expectations- they exceeded them

March 14, 2023

Th service team is berry helpful and accommodating. They provide great service and answered all my questions More

by perry164
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 14, 2023

Car went in for stalling, ended up needing new engine, lr got it completely covered. More

by tczuchra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 15, 2023 -

Land Rover North Haven responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 09, 2023

Costumer service is excellent, staff members are always very friendly and attentive, they fast and efficient, excellent team work. More

by Luis Enrique Mendoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Report | Print
Mar 11, 2023 -

Land Rover North Haven responded

Thanks, Luis! It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Land Rover North Haven! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 06, 2023

GREAT Team at the Land Rover North Haven! Management Team, Sales Team all professional and communicated expectations superbly More

by LADY-BIRD
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Jim Aiken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Geoff McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Report | Print
Mar 07, 2023 -

Land Rover North Haven responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

March 03, 2023

The staff are extremely professional, and the process was quick and efficient. They kept me informed throughout the process, which is very much appreciated. More

by Dwayne Stallings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 04, 2023 -

Land Rover North Haven responded

Thanks, Dwayne, for sharing your thoughts about your experience with Land Rover North Haven. We appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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