Land Rover North Haven - Service Center

took 2 days for a routine check up and then are asked to pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive pay for gas. executive has ruined the customer experience of this dealership. i have purchased 5 but will mot purchase another one from executive More

Amanda in the service department is very knowledgeable and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the and accommodating. The serviceman's video of the testing and actual work done on my Range Rover was impressivevely helpful in my understanding of the services provided. More

The staff is impeccable, prompt communication, very thorough. Love this dealership. And the best car wash I’ve ever had. thorough. Love this dealership. And the best car wash I’ve ever had. More

Excellent customer service by the service staff Very knowledgeable and courteous Dominic and Amanda are great knowledgeable and courteous Dominic and Amanda are great More

Reliable honest service department. They go out of there way to please the customer. I recommend them to everyone I know. I won’t go anywhere else They go out of there way to please the customer. I recommend them to everyone I know. I won’t go anywhere else More

Very good, looking forward to buying another Land Rover! Thank you for the service! 👍new vehicle this year Thank you for the service! 👍new vehicle this year More

Great service. Always communicates issues with me if I have any. Has a car available when I need one. Always communicates issues with me if I have any. Has a car available when I need one. More

Once again the service department was incompetent in performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband a performance of a simple oil change. And as usual blamed the problem on an inanimate object. I was going to purchase this lease because my husband and I love this vehicle. Because of the insidiousness of the”damage” done from oil covering the undercarriage, battery, alternator, hardware, and everything else that came in contact with the leaking oil, we are not confidant that in 6 months, one year, 2 years, whatever, that this incident has not compromised the mechanical, technical, integrity of our car. They ruined our car and our confidence in its performance for an extended amount of time. Yes, there was a great attempt to rectify what should never have happened in the first place. That was appreciated. But nothing will help with our trust or peace of mind. This was not our first issue with service there but it was the most egregious. Service department never called to offer an explanation or apology. More

Excellent work and communication across every encounter. Some charges seem to be much higher than necessary Some charges seem to be much higher than necessary More

Service department is very attentive and concerned about the customer which I always look for. the customer which I always look for. More