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Land Rover North Haven - Service Center

North Haven, CT

4.7
238 Reviews

238 Reviews of Land Rover North Haven - Service Center

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February 07, 2024

Very disappointed with their service. Will not go there again or recommend them. Very unhelpful. More

by NESSAHALL
Recommend Dealer
No
Employees Worked With
Amanda Peck
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Peck
Feb 09, 2024 -

Land Rover North Haven responded

Nessa, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

February 02, 2024

All went smoothly. But one alarm/part that I was told was fixed still continue to go off. I am returning next week for another 'look' More

by BLUEHOLE01
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Feb 03, 2024 -

Land Rover North Haven responded

Thank you for your business and this review. We're happy to hear Domenic and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 29, 2024

Pretty straightforward really no interaction that much just I sat and waited for it when it was done. They said it was done and that was it. There was really no explanation of what was done or how it was More

by Mkramm
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Domenic Cerreto
Jan 29, 2024 -

Land Rover North Haven responded

Thanks for sharing about your experience with Land Rover North Haven. Domenic and our team appreciate your business and hope to see you again soon! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 19, 2024

Always have great communication and have car ready when they say. Also make it so easy to drop car off for service and obtain loaner when needed. More

by SDCMEETINGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 19, 2024

State of the art showroom, immaculate service center, and incredibly attentive and knowledgeable staff. Always a pleasure to have our vehicle serviced at North Haven Land Rover. More

by Sharon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you for your business and this review, Sharon. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 18, 2024

They are very accommodating and knowledgeable. I had an enjoyable experience with them when I had to have my Discovery fixed More

by JOSSRY2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

The dealership is very professional. The Range Rover is a lemon and all of their diesel vehicles are lemons More

by srandazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kathleen Infante
4.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Peck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Land Rover North Haven responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

They offered a driver to drop off my vehicle which saved me a lot of time. The driver came back after he had left to return my phone charger from the rental More

by BENJAMIN.SIGAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Land Rover North Haven responded

Thank you, Benjamin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Land Rover North Haven. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

Amanda is very friendly and accommodating. The dealership is always clean and presentable. The staff is also friendly More

by croach06515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2024 -

Land Rover North Haven responded

Thank you so much for your kind words for Amanda, and for taking the time to leave us this wonderful feedback! Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

January 17, 2024

I travel over an hour to get my Defender serviced. I trust them and appreciate them. They value me as a customer. More

by Steve S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Domenic Cerreto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Armad Hinton
Jan 18, 2024 -

Land Rover North Haven responded

Steve, Thank you so much for your excellent servcie review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Land Rover North Haven to be a positive one. Please don't hesitate to reach out if you need anything else. Kathi Infante Service Manager 203-508-7032 infantek@executiveag.com

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