Land Rover Novi

Good customer service Right from setting up a service appointment to driving your car away from the dealership, the process is so smooth. I have been with LRFH for over 4 y Right from setting up a service appointment to driving your car away from the dealership, the process is so smooth. I have been with LRFH for over 4 years now and have never been to any other dealership or service centers. I can schedule an appointment online, I can choose which service advisor I want to work with, I have the option of getting a loaner vehicle, I get an itemized list of things that are absolutely necessary and services that are good to have, so I can choose what to get done now (helps plan my budget too). I have worked with a lot of service advisors but every one of them has been professional and courteous. Looking for many more years of such service from LR family! Keep it up! More

Excellant service Tony the sales person had the service dept call me to set up the appt. I really appreciated that they took the time to reach out to me. They were ab Tony the sales person had the service dept call me to set up the appt. I really appreciated that they took the time to reach out to me. They were able to accommodate my busy schedule and ordered the part I needed right away to avoid any delays. More

Record time Having to adjust to spending all day waiting for your vehicle service is not welcome, but became a reality. This was my first experience with LRFH and Having to adjust to spending all day waiting for your vehicle service is not welcome, but became a reality. This was my first experience with LRFH and I was very pleased with the way this situation was handled. More

Exceptional service from sales and financing departments. My sales rep, Jhin Hur was professional yet personal throughout the transactions. Brandon gave me a walkthrough of the functionalities of the car tha My sales rep, Jhin Hur was professional yet personal throughout the transactions. Brandon gave me a walkthrough of the functionalities of the car that was quite helpful. Everyone at the dealership was courteous. I highly recommend Land Rover of Farmington. More

Exceptional service experience. Personal greeting (appointment had been made), efficient write up, loaner car was available and waiting and the service was completed in the time promised. (appointment had been made), efficient write up, loaner car was available and waiting and the service was completed in the time promised. More

First class service for maintenance This was the best experience I've ever had at a dealership for scheduled vehicle maintenance. Got in and out quickly, on time, and without any pressur This was the best experience I've ever had at a dealership for scheduled vehicle maintenance. Got in and out quickly, on time, and without any pressure for additional services. More

Bought my first Land Rover! I worked with Robby, who was very helpful in helping me buy my first Discovery Sport. He was especially patient with my two year old who was along for I worked with Robby, who was very helpful in helping me buy my first Discovery Sport. He was especially patient with my two year old who was along for the trip :) They've been very thorough in their follow-up and I have no doubt should I have a question they'll be very responsive. I often dread the hours spent doing paperwork, and waiting, when getting a new car and I have to say the process here took less time that I anticipated-that was a pleasant surprise! More