Land Rover Novi
Novi, MI
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First class service for maintenance This was the best experience I've ever had at a dealership for scheduled vehicle maintenance. Got in and out quickly, on time, and without any pressur This was the best experience I've ever had at a dealership for scheduled vehicle maintenance. Got in and out quickly, on time, and without any pressure for additional services. More
Bought my first Land Rover! I worked with Robby, who was very helpful in helping me buy my first Discovery Sport. He was especially patient with my two year old who was along for I worked with Robby, who was very helpful in helping me buy my first Discovery Sport. He was especially patient with my two year old who was along for the trip :) They've been very thorough in their follow-up and I have no doubt should I have a question they'll be very responsive. I often dread the hours spent doing paperwork, and waiting, when getting a new car and I have to say the process here took less time that I anticipated-that was a pleasant surprise! More
service Service people are pleasant and my car is in and out without any hassles Also I enjoy the valet service that dealership provides thans you Service people are pleasant and my car is in and out without any hassles Also I enjoy the valet service that dealership provides thans you More
Warranty Work The process was quick and efficient. I was in and out in less than 2 hours. They took my vehicle at my appointment time and had an answer to the probl The process was quick and efficient. I was in and out in less than 2 hours. They took my vehicle at my appointment time and had an answer to the problem in less than 45 minutes. I will definitely use this dealership again. More
Annual maintenance and Software update for infotainment Everything went very well. I scheduled the appointment as I needed a loaner car. Everything was ready prior to my arrival and the check in with Mira Everything went very well. I scheduled the appointment as I needed a loaner car. Everything was ready prior to my arrival and the check in with Miranda Hagemeister went flawlessly. In and out in about 10 minutes. Miranda kept me updated on the progress and called earlier than expected to tell me the car was ready. Overall good service that met all my expectations. More
Not extremely pleased nor dissatisfied with my experience. I only visit this location because it is closest to my home. I didn’t like that the waiting room is a part of the show room. I also feel experience. I only visit this location because it is closest to my home. I didn’t like that the waiting room is a part of the show room. I also feel that the refreshment selection could be better. More
Fantastic from the moment we pulled in for service! Professional, personable and a “how else can I help” attitude. Thank so much for making everything so simple! Professional, personable and a “how else can I help” attitude. Thank so much for making everything so simple! More
Wonderful service experience. Excellent service and a wonderful experince. Amber was courteous and professional. Will be returning. Much better service visit than at Suburban Jagua Excellent service and a wonderful experince. Amber was courteous and professional. Will be returning. Much better service visit than at Suburban Jaguar. Thanks a lot! More
We could not be more satisfied with our service experience at Land Rover Farmington Hills. We were able to schedule quickly and when we showed up almost an hour early were greeted with a smile and experience at Land Rover Farmington Hills. We were able to schedule quickly and when we showed up almost an hour early were greeted with a smile and a friendly attitude, rather than being made to feel inconvenienced. Service was performed on timeline given, our car was beautifully washed! Attention to details!! More

