Land Rover Novi

Exceptional unexpected services My eVogue stalled out and after a very long tow ride; etc. JLRF came through. This is the first time I have been to JLRF and will change to this deale My eVogue stalled out and after a very long tow ride; etc. JLRF came through. This is the first time I have been to JLRF and will change to this dealer for good. Johnny Manoviec in service was WONDERFUL. Johnny secured a rental car that thankfully was not needed but good to know it would have been available if I did need it. After my eVogue was taken off the truck; services began immediately (or so it seemed) and they repaired the problem just as I was on my way to Enterprise Car Rental. Then they washed and cleaned it and indicated they would call when my part came in but "the fix" should last. Everyone was personable and helpful. More

Happy and polite service. Worked with staff both in person and by email. Always pleasant and responsive. Garage and lot is exploding with cars. A little more space would. person and by email. Always pleasant and responsive. Garage and lot is exploding with cars. A little more space would. More

Very good experience Alisha was my technician and she was very knowledgeable and easy to work with. I would come back vs the dealership in Birmingham I was using. Alisha was my technician and she was very knowledgeable and easy to work with. I would come back vs the dealership in Birmingham I was using. More

tony has excellent customer service skills. He was great to work with and always followed up with us during the process. We would definitely recommend him to our family and friends. to work with and always followed up with us during the process. We would definitely recommend him to our family and friends. More

After a horrible experience with our local Land Rover dealership, I called Erhard for a service. What a breath of fresh air! From the young lady who set me up to Amber, everyone was so welcoming to a fir dealership, I called Erhard for a service. What a breath of fresh air! From the young lady who set me up to Amber, everyone was so welcoming to a first time customer. Thank you for restoring my loyalty with Land Rover! It was well worth the hour drive. More

Problem Free Service I experienced a problem free service from the call to arrange an appointment to the timely and thorough completion of the service. Kudos to Amber and I experienced a problem free service from the call to arrange an appointment to the timely and thorough completion of the service. Kudos to Amber and Miranda Hagemeister. More

Exceptional Service - Johnny Manoviec & Aaron Lee I was treated very professionally and kindly. Excellent work and great value from a top team at Land Rover Farmington HIlls. Johnny and Aaron were I was treated very professionally and kindly. Excellent work and great value from a top team at Land Rover Farmington HIlls. Johnny and Aaron were both diligent in understanding the concerns I had regarding my Full Size Rover. Johnny immediately secured me an appointment for service. Upon visiting the service department, I was greeted politely by your staff. I was pleased to see the paperwork and a loaner were ready to go. While my Rover was in service, Johnny kept me informed via voicemail and texts as to the progress of the vehicle. He and Arron made sure the vehicle was looked it up properly and diagnosed with any new updates! First Class Treatment! I feel they offered an absolutely fair price for the work I needed. I've had no issues so far, and plan to continue going to them for all my needs. Along with honesty, integrity and excellence in service, I fully recommend these two men for service. More

Valet Service is Awesome I am very pleased with the Valet service and service department efficiency. Ryan Bielat is very responsive to any requests. The loaner (Land Rover D I am very pleased with the Valet service and service department efficiency. Ryan Bielat is very responsive to any requests. The loaner (Land Rover Discovery) was a great ride for two days. The drivers were very courteous and prompt (Lee and Curtis). Now both my husband and I are Jaguar owners and are enjoying both the cars and services of Jaguar Land Rover Farmington Hills. Thanks More

New Car and Service is Great I shopped around for quite a while and kept getting different numbers after I went to the dealers. Jaguar Landrover of Farmington Hills was the first I shopped around for quite a while and kept getting different numbers after I went to the dealers. Jaguar Landrover of Farmington Hills was the first one that gave me a great number over the phone and then when I drove over there, they stuck with the same numbers. What a relief!! More

I have a deal , you can not refuse 😁 I receive a call from Cheyenne Henderson from Land Rover of Farmington Hill July 17 , asking Would I be interesting in getting into a new vehicle . I receive a call from Cheyenne Henderson from Land Rover of Farmington Hill July 17 , asking Would I be interesting in getting into a new vehicle . My answer was maybe tell me what you have to offer . Cheyenne asked me if I could come out the next day to look at the new at 2019 E-Pace , after meeting Cheyenne and discussing what I want it I was introduced to Tony Cross . I was told Cheyenne and Tony Will be working together to get me the best deal . Cheyenne and Tony was professional but also personal to make sure that I got when I really want it . Every thing went smoothly An On July 24, I I finalize the paperwork for my new vehicle a E-Pace 2019 . Want to say thank you to Cheyenne, and Tony for,top notch customer service , I have and I will continue to recommend you both to family and friends . I was also introduced to Brandson Duffy who is the product Specialist, who,came to my home in Romulus and show me the difference features . When I purchased my other vehicle from the other Jaguar dealership , I was told I live too far and they would not come to my home . Brandson also help me set up my garage door opener , with my other vehicle I purchased at the other dealership I had to pay someone to come and set up my garage opener . I truly appreciate the customer service at Land Rovers of Farmington Hill More