Land Rover Orlando

Flawless experience at Land Rover Orlando Orlando thanks to Matt Yates my Sales specialist. He kept me updated on my order and expedited the sale quickly and was very professional. My 2022 Defender came t to Matt Yates my Sales specialist. He kept me updated on my order and expedited the sale quickly and was very professional. My 2022 Defender came to me sooner than promised. Has followed up with me several times to make sure everything is great. Highly recommend Land Rover Orlando & especially Matt Yates! More

Matt answered my internet inquiry when I was in search of a Velar. I was most impressed by a tiny detail; he left his cell phone number on his office voicemail greeting. My deal for the new Velar was pretty a Velar. I was most impressed by a tiny detail; he left his cell phone number on his office voicemail greeting. My deal for the new Velar was pretty much completed by email, and I only spent a few minutes at the dealership upon pick up. What a great level of service. More

Awesome sales servcie! Picked up my second RR Sport from this location. Matt Yates is the man. this location. Matt Yates is the man. More

Matt was great and very professional!! And we will buy Matt was great and very professional!! And we will buy from Matt again in the future!!!! Matt was great and very professional!! And we will buy from Matt again in the future!!!! More

The dealership was accommodating and offered a variety of vehicle options. The facility was clean and welcoming. vehicle options. The facility was clean and welcoming. More

Ordered new Defender & dealership was on it. Kept me updated, let me make changes & kept me informed through the entire process. Matt Yates was amazing sales person & made everything easy. Loving my n updated, let me make changes & kept me informed through the entire process. Matt Yates was amazing sales person & made everything easy. Loving my new ride! More

Outstanding customer service! Streamlined process from beginning to end. The team created an excellent experience! beginning to end. The team created an excellent experience! More

We purchased a used vehicle but was treated as if we were buying a new one buying a new one More

Amazing experience and felt very at ease from start to finish. Everyone was very polite and welcoming and Matt Yates who we dealt with was very knowledgeable, professional and understanding. His communica finish. Everyone was very polite and welcoming and Matt Yates who we dealt with was very knowledgeable, professional and understanding. His communication was excellent throughout the whole process. More

Let me start by saying that I absolutely love my Land Rover. With that being said, Land Rover Orlando’s service department definitely needs some customer service training. I had an 8:30 appointment this Rover. With that being said, Land Rover Orlando’s service department definitely needs some customer service training. I had an 8:30 appointment this morning to have a speaker checked out. Probably nothing major, maybe loose wiring or maybe needs a software update according to others that have had a similar problem. I show up for my appointment at 8:20, thinking that if I make an early appointment, they should be finished within a couple hours tops. The service advisor tells me that although I have an 8:30 appointment, they probably won’t be able to look at it until later this afternoon. He also states that it might not even been done today. I told him that I live about an hour away and would need to wait on it. I asked him, why did I make an 8:30 appointment if he was just going to get to it whenever he could with a very smug attitude, as if he did not need my business. One of the things that I also just do not understand, is why there is no car loaner program with a 85,000 Land Rover? That just does not make sense to me. My car is only 3 years old and still has a full year of factory bumper to bumper warranty. So this morning was a complete waist of time, and the service advisor did not seem to care at all. I have rescheduled another appointment at a different Land Rover dealership which is even farther from my home just because I refuse to take it back to Land Rover Orlando. Sorry for the long post, I rarely even post negative reviews, but someone needs to have a chat with this specific service advisor. More