Land Rover Orlando

Had an appointment, loaner was ready to go and service was completed as expected. Bryan as usual was nice to work with. No issues. Thank you. was completed as expected. Bryan as usual was nice to work with. No issues. Thank you. More

I brought my car in due to a leak in the windshield during rain or car wash. Quick turnover and was told the windshield needed to be replaced however it had been re-sealed until the back order windshie during rain or car wash. Quick turnover and was told the windshield needed to be replaced however it had been re-sealed until the back order windshield arrived. I was told to wait three days before taking into a car wash and no other directions. I waited 6 days and when I did the windshield leaked everywhere again. It is not fixed. I contacted the service rep Vanessa to make her aware. She asked if I could bring the car in again which I responded I would but asked times available. This was on 1/28/21. To date 2/4/21 I have not hear a word from her. More

Everything was Excellent The whole team the dealership nice and clean quality . The service department with manager Anthony And service advisor Adam nice people I love this dealership nice and clean quality . The service department with manager Anthony And service advisor Adam nice people I love this dealership More

Excellent service and very knowledgeable sales representative. Wouldn’t go to another dealer. Very satisfied with our purchase and the way we were treated. A+ representative. Wouldn’t go to another dealer. Very satisfied with our purchase and the way we were treated. A+ More

Seamless transaction and a great buying experience! Erik and Jose were great to work with and I honestly dread purchasing vehicles. Very seldom is a purchase of a vehicle enjoyable as LRO made it. and Jose were great to work with and I honestly dread purchasing vehicles. Very seldom is a purchase of a vehicle enjoyable as LRO made it. More

I am delighted with the service department at Land Rover Orlando. They are efficient, professional and friendly. They explain in detail the work being done on the car, and I greatly appreciate their profi Orlando. They are efficient, professional and friendly. They explain in detail the work being done on the car, and I greatly appreciate their proficiency and dedication to first class service. More

Buying a car from Matt is what it is all about... He makes it so simple all you need to do is show up and sign. makes it so simple all you need to do is show up and sign. More

Worst service in the history, There are so many things that were wrong, its too long to type. if you would liker I will love to talk. that were wrong, its too long to type. if you would liker I will love to talk. More

The service department is inept at best, broken promise after broken promise, the last broken promise was Saturday after stating the car was ready for pick up and of course I drive there for the 4th time a after broken promise, the last broken promise was Saturday after stating the car was ready for pick up and of course I drive there for the 4th time and the vehicle still was not completed, then the service manager stated that my car would be delivered on Monday ( keep in mind this has been going on since September of 2020 and here I sit on Wednesday night with no vehicle, no phone calls and zero communication, our family has bought 14 cars collectively from the Fields auto group and I will insure that this is the last!!!!! I will post this on all review boards, absolutely ridiculous More

I’m disappointed in the sale department of Land Rover. My wife and I stopped for a review and she even took a test drive in one of the vehicles. The next day I emailed the sales representative for a lease qu wife and I stopped for a review and she even took a test drive in one of the vehicles. The next day I emailed the sales representative for a lease quote. I didn’t receive a response, called left a message and finally heard back. Yet the information received was on the wrong vehicle. So I drove back to the dealer from the other side of town to ensure I got the information I needed. I saw the sales representative, showed him the car and waited. He was unable to find the General Manager to get me a lease quote and promised to mail it. That was Thursday January 21st, 2021. Today is January 24th and I haven’t received the information or heard from anyone at the dealership. I even tried send a text messages using the site chat functionality with no response. Truly disappointing. More