
Land Rover Orlando
Orlando, FL
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Horton Christmas Surprise Matt Yates went beyond being a car dealer to being a friend who help me give my wife a Christmas surprise she will never forget. He help keep the purc Matt Yates went beyond being a car dealer to being a friend who help me give my wife a Christmas surprise she will never forget. He help keep the purchase under raps until Christmas Eve when I surprised her with the new car complete with a pink bow from Land Rover. This now makes me a Land Rover customer after having purchased 36 Fords during my life time. Appreciate everyone’s help in making this an event to remember for my wife. More
New vehicle purchase Michael K from sales was great and worked hard with us to get everything processed promptly so we could take our new car. everything worked out smoot Michael K from sales was great and worked hard with us to get everything processed promptly so we could take our new car. everything worked out smoothly More
Excellent service especially during the holiday rush. Quickly diagnosed the problem, covered it under warranty and it was fixed the same day. What a great experience! especially during the holiday rush. Quickly diagnosed the problem, covered it under warranty and it was fixed the same day. What a great experience! More
Effective and efficient I was in and out of the dealership fairly quickly which was nice. Matt had everything ready when I got there. I was able to transfer from old vehicle I was in and out of the dealership fairly quickly which was nice. Matt had everything ready when I got there. I was able to transfer from old vehicle to new while paperwork was printed, signed and left after a vehicle tour/ introduction with Nathan. Highly recommend Matt and Land Rover Orlando More
CUSTOMER FOCUSED Just bought third Range Rover here and always have all and any service to my vehicles done here. Matt Yates has been my salesman for over eight years Just bought third Range Rover here and always have all and any service to my vehicles done here. Matt Yates has been my salesman for over eight years and always is responsive, helpful, professional and, most importantly, trust worthy. Adam in service always makes me feel important and always gets me in and out as fast as possible. Everyone at this dealership makes you feel important, valued and truly appreciated for your business. Will continue to go as long as I can drive. More
Incredible service I've never had such a supportive shopping experience. Being an out of state buyer I didn't expect much help in the process compared to a local buyer. I've never had such a supportive shopping experience. Being an out of state buyer I didn't expect much help in the process compared to a local buyer. Matt and his team went the extra mile to help me through the process and I couldn't think of a single thing needing improvement. They're very friendly and quick to answer questions. I always had a good, helpful response to my emails that didn't take a week at a time (past experience with a different dealership altogether). I really couldn't have stumbled on a better team, I'd strongly recommend giving them a call! More
Service Everyone in particular Adam Clark & Michael Kramer have always been extremely courteous, knowledgeable and most importantly they anticipate your needs Everyone in particular Adam Clark & Michael Kramer have always been extremely courteous, knowledgeable and most importantly they anticipate your needs or expectations Thank you all! More
Excellent Experience Great experience with Nathan. Really appreciate the sense of urgency when another dealer dropped the ball. Will be driving to Orlando for all service Great experience with Nathan. Really appreciate the sense of urgency when another dealer dropped the ball. Will be driving to Orlando for all service in the future. Thanks Nathan!! More
Excellent Experience This was my first experience at a Land Rover dealership as I just purchased a used Range Rover that needed service. Everyone I encountered was profess This was my first experience at a Land Rover dealership as I just purchased a used Range Rover that needed service. Everyone I encountered was professional and friendly, starting with the young lady I spoke to on the phone to make my appointment. I had initially contacted the Land Rover in Merritt Island, but they were "not friendly" and I'm glad I called Orlando. When I arrived, Harry greeted me then I worked directly with Adam and Nathan, who were all wonderful. When Adam stepped out, another young man assisted me and made sure I was set up in their conference room so I could work while my vehicle was being finished. Finally another young man stopped in the conference room twice just to see if I needed anything. Although I did not get their names, this group worked as a great team and made sure the customer was happy. I must say this was the best experience I've had getting any vehicle serviced! More
Above and Beyond From start to finish all of the staff went beyond what’s expected that is excellence in customer service and customer experience its not only to drive From start to finish all of the staff went beyond what’s expected that is excellence in customer service and customer experience its not only to drive this machine it’s the entire experience that comes with it. Thanks. Again . More