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Land Rover Orlando

Orlando, FL

4.2
510 Reviews

199 South Lake Destiny Drive

Orlando, FL

32810

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Showing 510 reviews

September 09, 2015

Great sales experience Had a great experience buying a jeep here. Everyone was spectacular, especially Matt Yates my salesman. Matt was very courteous and went above and bey More

by bluninja636
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nathan Horton , Pat Rose
Sep 28, 2015 -

Land Rover Orlando responded

Thank you, bluninja63, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Rusty Olson, General Manager.

September 09, 2015

Great experience Very happy with Range Rover. Matt took great care of us for each of our purchases over the past 5 years. The service team is a pleasure and the waitin More

by Orlando1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt yates
Sep 28, 2015 -

Land Rover Orlando responded

That's fantastic, Orlando1234! That's the kind of experience we strive for every day. I will make sure to pass along the kudos to Matt and share with our team. I'm happy to hear that you're enjoying the car washes! Thank you for your pleasant remarks and for your continued business. Warmest Regards, Rusty Olson, General Manager.

September 09, 2015

"Fair Exchange is NO Robbery" Swapping two items of equal value is an honest deal. And that's exactly what I believe Matt Yates helped me achieve - an honest deal. I've dealt wit More

by Luis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Monique
Sep 28, 2015 -

Land Rover Orlando responded

Thank you, Luis - your continued business and loyalty is greatly appreciated! We are happy to have you as a part of the Fields' family. Thank you for taking the time to share your recommendations. I will make sure to pass along your positive assessments to Matt and our team. If there is anything further we can do to elevate your ownership, please let me know. Kind regards, Rusty Olson, General Manager.

August 22, 2015

Great experience Eric was great to do business with and the dealership was wonderful, overall I'd come back to purchase another Range Rover. So far the suv is amazing More

by Newcar1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Sep 01, 2015 -

Land Rover Orlando responded

Thank you, Newcar1, we're delighted you had such an amazing experience here! Our goal is to give all our customers in both Service and Sales that type of experience. Thank you for your business, it's our pleasure to serve you. Best Regards, Rusty Olson, General Manager.

August 06, 2015

Wonderful Erik and Brian are great and very helpful. This is the 3rd Range Rover we have purchased from Erik. He is experienced and the best car sales person I More

by Max23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alberg
Sep 01, 2015 -

Land Rover Orlando responded

Congratulations on your third Range Rover with us and thank you for your continued business and loyalty. It's certainly our pleasure to serve your automotive needs. I will make sure to pass along your kind feedback to Eric and Brian and If there is anything else we may do to heighten your ownership experience, please let me know. Sincerely, Rusty Olson, General Manager.

August 06, 2015

Love My New Car!!! I recently purchased a brand new Discovery Sport 2015 and I absolutely love it! I would love to thank Courtney Lovegreen for her assistance throughout More

by Jbsatorre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Lovegreen
Sep 01, 2015 -

Land Rover Orlando responded

Congratulations on your new Discovery Sport, I'm pleased to hear you are happy with it! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Thank you for choosing Land Rover Orlando. Sincerely, Rusty Olson, General Manager.

August 03, 2015

Very easy process Erik was our sales rep. We ordered a 2016 Range Rover Sport. He helped us puck the right upgrades and made great suggestions! The vehicle came in t More

by Brigitte Knott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan and Erik and Pat
Sep 01, 2015 -

Land Rover Orlando responded

Thank you, Mrs. Knott, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we accomplished this for you. Thank you for your high marks and for your business. Sincerely, Rusty Olson, General Manager.

July 30, 2015

Out of state Had an excellent experience with Erik at Land Rover Orlando! We closed the deal while we were out of state. On the day that we picked up the car, Erik More

by Flafiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ahlberg
Sep 01, 2015 -

Land Rover Orlando responded

Thank you and that's wonderful to hear! I'm delighted we were able to exceed your expectations and assist you with a remote delivery! If there is anything further we may do to improve on your ownership experience at any time, please feel free to reach out to me. Thank you for choosing Land Rover Orlando. Warm Regards, Rusty Olson, General Manager.

July 23, 2015

Service department is horrible Had to get a new key made for my Land Rover. I get there to pick up the vehicle and there is a note on how to use the key in the ignition on the invoi More

by 127za127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know employees name
Sep 01, 2015 -

Land Rover Orlando responded

I apologize that you had this experience and this is not something we're used to hearing. Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. In every facet of our dealership, customer service is our number one priority. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 695-9100, or, if you prefer, you may email me at rolson@fieldsauto.com. Thank you and again, my apologies for the situation, and I look forward to speaking with you. Sincerely, Rusty Olson, General Manager.

July 17, 2015

New Range Rover Evoque Pure Plus My experience has been very positive. I requested Matt Yates As my dealer Associate because he was recomended by another good friend who also has hav More

by Monica Varela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt YAttes
Jul 21, 2015 -

Land Rover Orlando responded

That's what we're always striving for, "a great experience." I'm delighted we made this happen for you and congratulations on your new Range Rover Evoque! If there is anything else I can do to elevate you ownership experience, please let me know. Best Regards, Rusty Olson, General Manager.

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