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Land Rover Orlando

Orlando, FL

4.0
526 Reviews

199 South Lake Destiny Drive

Orlando, FL

32810

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Showing 526 reviews

August 06, 2015

Wonderful Erik and Brian are great and very helpful. This is the 3rd Range Rover we have purchased from Erik. He is experienced and the best car sales person I More

by Max23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Alberg
Sep 01, 2015 -

Land Rover Orlando responded

Congratulations on your third Range Rover with us and thank you for your continued business and loyalty. It's certainly our pleasure to serve your automotive needs. I will make sure to pass along your kind feedback to Eric and Brian and If there is anything else we may do to heighten your ownership experience, please let me know. Sincerely, Rusty Olson, General Manager.

August 06, 2015

Love My New Car!!! I recently purchased a brand new Discovery Sport 2015 and I absolutely love it! I would love to thank Courtney Lovegreen for her assistance throughout More

by Jbsatorre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Lovegreen
Sep 01, 2015 -

Land Rover Orlando responded

Congratulations on your new Discovery Sport, I'm pleased to hear you are happy with it! The next time you come in for your car wash, please swing by my office and let me know if there is anything else we can do to elevate your ownership experience. Thank you for choosing Land Rover Orlando. Sincerely, Rusty Olson, General Manager.

August 03, 2015

Very easy process Erik was our sales rep. We ordered a 2016 Range Rover Sport. He helped us puck the right upgrades and made great suggestions! The vehicle came in t More

by Brigitte Knott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan and Erik and Pat
Sep 01, 2015 -

Land Rover Orlando responded

Thank you, Mrs. Knott, and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we accomplished this for you. Thank you for your high marks and for your business. Sincerely, Rusty Olson, General Manager.

July 30, 2015

Out of state Had an excellent experience with Erik at Land Rover Orlando! We closed the deal while we were out of state. On the day that we picked up the car, Erik More

by Flafiore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erik Ahlberg
Sep 01, 2015 -

Land Rover Orlando responded

Thank you and that's wonderful to hear! I'm delighted we were able to exceed your expectations and assist you with a remote delivery! If there is anything further we may do to improve on your ownership experience at any time, please feel free to reach out to me. Thank you for choosing Land Rover Orlando. Warm Regards, Rusty Olson, General Manager.

July 23, 2015

Service department is horrible Had to get a new key made for my Land Rover. I get there to pick up the vehicle and there is a note on how to use the key in the ignition on the invoi More

by 127za127
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know employees name
Sep 01, 2015 -

Land Rover Orlando responded

I apologize that you had this experience and this is not something we're used to hearing. Thank you for taking the time to leave feedback about your experience at our store and more importantly, bringing this to my attention. In every facet of our dealership, customer service is our number one priority. I would appreciate the opportunity to speak with you in order to address the situation more accurately, and hopefully restore your faith in our dealership. Please give me a call at (407) 695-9100, or, if you prefer, you may email me at rolson@fieldsauto.com. Thank you and again, my apologies for the situation, and I look forward to speaking with you. Sincerely, Rusty Olson, General Manager.

July 17, 2015

New Range Rover Evoque Pure Plus My experience has been very positive. I requested Matt Yates As my dealer Associate because he was recomended by another good friend who also has hav More

by Monica Varela
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt YAttes
Jul 21, 2015 -

Land Rover Orlando responded

That's what we're always striving for, "a great experience." I'm delighted we made this happen for you and congratulations on your new Range Rover Evoque! If there is anything else I can do to elevate you ownership experience, please let me know. Best Regards, Rusty Olson, General Manager.

July 15, 2015

Great Shopping Experience @ Land Rover of Orlando Great Service by Matt Yates of Land Rover of Orlando. Came in for an LR4, and left with a great car @ a great price, and a new Friend! Thank you Mat More

by itaiguy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa
Jul 21, 2015 -

Land Rover Orlando responded

That's great to hear and congratulations on your new vehicle! The pleasure is ours! If there is anything further we may do to enhance the quality of your ownership, please don't hesitate to ask. Welcome to the Fields family. Best Regards, Rusty Olson, General Manager.

July 10, 2015

My first Land Rover!!! My first Land Rover Discovery Sport!!! After driving Mercedes for YEARS I now realize I should have switched long time ago. What a difference in More

by rosana123
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates
Jul 13, 2015 -

Land Rover Orlando responded

Congratulations on your first Land Rover and welcome to the Fields and Land Rover families! Thank you for your kind words about your experience at Land Rover Orlando. It's definitely our pleasure to serve your automotive needs. If there is anything further we may do to enhance the quality of your ownership, please let me know. Best Regards, Rusty Olson, General Manager.

June 29, 2015

Full Service with a smile. Matt Yates has been my car man for the last two Range Rovers. I think he is fantastic. I never drive to Orlando from Gainesville. I call Matt, tell hi More

by Cattle Rancher
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Yates
Jun 30, 2015 -

Land Rover Orlando responded

Yours is certainly the type of experience we work for with each visit and I'm delighted we ensured this for you. We're proud to have Matt as part of an outstanding team, dedicated to our customers and with feedback like yours it is evident that we are maintaining this. If there is anything else we may do to further enhance the quality of your ownership, please let me know. Warm Regards, Rusty Olson, General Manager.

June 07, 2015

Great experience This is my 3rd new vehicle, and Land Rover Orlando made buying a new vehicle a pleasant experience for the first time. Both my wife and I were pleased More

by NewDSowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Rose
Jun 22, 2015 -

Land Rover Orlando responded

Thank you for your continued business and congratulations on your new vehicle! It's our pleasure to serve your automotive needs! If there is anything else we may do to further enhance your automotive experience, please let me know. Thank you for choosing Land Rover Orlando. Kind Regards, Rusty Olson, General Manager.

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