Land Rover Sacramento

Zero pressure and excellent service! My daughter has bought her last four vehicles through the Niello dealerships and has told me how amazing the experience was for years. I thought, “ho My daughter has bought her last four vehicles through the Niello dealerships and has told me how amazing the experience was for years. I thought, “how great can it be; it’s a car dealership?” Well I am now a believer that the car buying experience can be fantastic! When I was looking for a pre-owned vehicle recently, my daughter took me to Niello Land Rover to see if they might have anything in their inventory that fit my needs. We worked with Zach, who had recently helped her on a purchase. Wow – what an experience! Zach helped locate the perfect vehicle at another Niello dealership and had it transferred for me; he was like a concierge through the process. Gina in financing was just amazing, helping me understand the loan programs and requirements, and walking me through the process. Everyone I came in contact with was positive, friendly, and helpful. Sean, who had also helped my daughter, came over to visit and check in. It felt like we were at a blend of high-end retail store and friend’s house, rather than a car dealership. I loved it so much that, when my husband was recently looking for a car, we specifically looked at Niello inventory to find something… stay tuned for my review of that experience. More

Niello dealerships have earned my loyalty I made my fourth purchase from a Niello dealership over the weekend (VW, Audi, Land Rover Rocklin, Land Rover Sacramento). I have found each dealershi I made my fourth purchase from a Niello dealership over the weekend (VW, Audi, Land Rover Rocklin, Land Rover Sacramento). I have found each dealership to be absolutely excellent. I had such a great experience working with Zach, Sean, and Dan in sales and Gina in finance. I love buying Land Rovers from Brits (and an Irish guy, in this case), as I feel that they have a true passion for what makes Rovers excellent vehicles. This experience did not disappoint. I felt like these guys were my friends throughout the process. I was under the weather this weekend and they truly went above and beyond to make sure I was comfortable. Gina in finance is a total pro, making the paperwork effortless and simple. I'd highly recommend any Niello dealership. And if you go to Land Rover Sacramento, make sure to ask for Zach or Sean! More

Then there's Niello Jaguar in Sacramento There are many great dealerships with helpful people that sell and service good cars. Then there's Niello Jaguar in Sacramento, California. It is t There are many great dealerships with helpful people that sell and service good cars. Then there's Niello Jaguar in Sacramento, California. It is truly an excellent culture of people who create this great dealership! When it comes to selling a quality product, ensuring that the buyer is pleased with the sale & the car and exceeding customer expectations, at Niello Jaguar these things are second nature. They have acted in the most professional and respectful and bend over backward way to keep me happy, even after the sale, even though I live 2100 miles away. Even here in Chicago, they made repairs to my vehicle they thought should have been fixed before I bought it. I looked all over the country for an '05-'08 Super V8. I had cars inspected in four states. None showed better in pictures and eventually in person than the car I found in Sacramento. It was certainly the farthest destination. After comparing 40+ Super V8 and Vanden Plas models, I decided to go to Sacramento and check out the one they had in inventory with the full intention of buying it and driving it back to Chicago. They repaired several major items before I ever saw the car. After we inked the deal their General Manager, Richard Farler, had the heater core replaced. It took all day but he didn't charge me. He arranged for transportation for me at his cost. Now back in Chicago, we identify a suspension is#10sue. He's fixing that for me too. These were the final over the top steps Niello Jaguar did for me. Before the purchase there's the work of my Sales Consultant, Zach Mongston. He is a great listener, professional in his manner, enthusiastic with his clients at all times, and responsible above and beyond he even came in on his days off to help me with the purchase logistics. I asked for well over 60 additional photos of the car and Zach took all of them. He arranged for many special items with my car before I arrived from cleaning to polishing the wheels to buffing the entire car. At one point he was taking care of small cleaning details just to make the car spotless for me. I don't think he ever received a commission on my purchase due to the negative gross on the car. Finally, at the heart of any service company is its dedicated employees. Todd Landvik, Used Car Manager and Daniel Giles, Sales Manager both were instrumental in working on details before I arrived that kept my stay in Sacramento to a minimum, they helped me ship my own car back to Chicago and expedited the paperwork. Jorge Vega, the man of the year to me, fixed so many things on my car. He really made my purchase possible. I would have walked away if that car didn't run so well and would have kicked myself if it fell apart after I bought it. Gina Parr, Jackie Edwards and Cara Feld made the finance portion and paperwork before, during and after happen seamlessly and flawlessly. And while I was waiting for two days while Jorge did repairs in the back, Tonya Stoup in service, Spencer Sughrue in sales and Ailya Ireland-Shelton in the office kept me company and made me feel like a part of the Niello family. There are many times I want to write a bad review about some service, not many times when I feel like writing a good one. With Niello Jaguar's "out of the park" service and dealership culture I don't see how I could not write a true review of my experience. Thank you all. Michael Lind More