Land Rover Southwest Houston

A JOYFUL AND PAIN FREE EXPERIENCE-HELPFUL FRIENDLY STAFF THIS WAS OUR SECOND VEHICLE PURCHASED THROUGH JESUS PHILLIPS. OUR EXPERIENCE THIS TIME AROUND WAS JUST AS GREAT, IF NOT BETTER THAN THE FIRST. JESUS A THIS WAS OUR SECOND VEHICLE PURCHASED THROUGH JESUS PHILLIPS. OUR EXPERIENCE THIS TIME AROUND WAS JUST AS GREAT, IF NOT BETTER THAN THE FIRST. JESUS AND JANETTE HAD THE DEAL ALREADY WORKED OUT AND READY TO GO, MINIMIZING THE TIME MY WIFE AND I HAD TO SPEND AT THE DEALERSHIP. JESUS KNOW WHAT WE WERE LOOKING FOR AND HE DELIVERED IT. GREAT JOB JESUS AND JANETTE. THANK YOU BOTH VERY MUCH. YOU ARE BOTH ON TOP OF YOUR GAME. More

Most pleasant car buying experience ever Pleasant experience due to the no hassle pricing. Both Joseph and Elias were very helpful, friendly, and nice to do business with. i was also given a Pleasant experience due to the no hassle pricing. Both Joseph and Elias were very helpful, friendly, and nice to do business with. i was also given a better price for my trade than other dealer. More

Range Rover Sport Purchase I purchased a 2014 CPO Range Rover Sport...Joseph Molina was my sales rep. He did a great job promptly responding to my email/text inquires on vehicl I purchased a 2014 CPO Range Rover Sport...Joseph Molina was my sales rep. He did a great job promptly responding to my email/text inquires on vehicle availability, and answering all of my questions. More

Beware!!!!!! Stopped by the dealership inquiring a Range Rover Evoque. First thing first, the gentleman never asked my father or myself for our name or number to p Stopped by the dealership inquiring a Range Rover Evoque. First thing first, the gentleman never asked my father or myself for our name or number to put into the system. His name was Eric he was really nice. I have no issue with him. It was his GM and his nasty attitude. I guess they assumed I couldn't afford it or had bad credit -_- **News Flash** I might looked 16 or 18, but I am a 30 year old woman with a career. A Area manager for a hotel management chain. :) I will never spend my hard earned money on a racists GM. We were looking at a demo Evoque, but I was gonna buy a new one. I was already pre-approved through my credit union for 97k with a 1.99% interest rate. :) my credit union told us what to do going into a car dealership never buy the day you are looking. Get a feel for prices, and the cars! My credit union pre approved me for a Land Rover, but I wanted something smaller cause I wouldn't be driving it that much cause I travel all the time. They were trying to sell me a demo 2015 Evoque 43K full loaded. Cool. My dad said take it. I said they told us never take the first offer. I know they can come down some. Right?! Wrong. That was their best and final for a used vehicle. Smh. Eric called his GM, and he was so rude. First, everything is always in a hand shake when you are doing business. Guy wouldn't even shake my hand. It was weird. He looked like we were a bother to him. He was like "Y'all should go back to the other dealership, better yet I will call them and tell them to have the car ready for you, since you getting a better deal" I said you don't have to cause its already pulled out because we had an appointment at noon. We only stopped cause we saw the sign from the highway on our way, and thought maybe we could get something closer cause we drove a hour from our home. Anyway. After the GM acted a fool we got up and my dad leaned over to Eric and said I want to give you a shot to get this, cause my father is better than me when he likes people. He wanted to see Eric get the sale for the new car. I told my dad "No, way!!! I will never spend my hard earned cash on no one like that, and I told Eric not you, your boss" I think that's when Eric realized he screwed up, and didn't even try! I guess they have trained them to try and weed out " certain " people. They didn't want our business. It's cool with me but I will make a complaint with corporate in the morning. So other people do not get treated like that, everyone should be treated fairly. I guess y'all didn't learn from Ally bank discriminate against customers on auto loans. They shelled out 98 million for treating minority's different than whites. Look it up! They just settled a month ago. :) More

Outstanding Customer Sales Rep I purchased a 2012 Range Rover Sport. Joseph Molina was my sales rep. He was very knowledgeable and answered all of my questions. I will be recommendi I purchased a 2012 Range Rover Sport. Joseph Molina was my sales rep. He was very knowledgeable and answered all of my questions. I will be recommending friends to work with Joseph on their next purchase. Joseph listens to the customer so he knows what best fits the customer. More

Terrible. My car has been in the same SONIC service department for at least 18+ times for the same suspension problem. They fixed but later on the same or a sim My car has been in the same SONIC service department for at least 18+ times for the same suspension problem. They fixed but later on the same or a similar issue would appears. Take your money somewhere else! More

Love my Jaguar and my salesman Richard Chiles. I was pleased that my color choice was compared with others and lots of time was given to me personally to decide. I recommended the dealership to a I was pleased that my color choice was compared with others and lots of time was given to me personally to decide. I recommended the dealership to a friend and he ordered a caviar one like my blue one. More

Momentum Land Rover Service I recently took my 2006 Land Rover LR3 HSE in to renew my Extended Warranty. I was very pleased with the knowledgeable staff that assisted me and the I recently took my 2006 Land Rover LR3 HSE in to renew my Extended Warranty. I was very pleased with the knowledgeable staff that assisted me and the customer service I received. Peter Kimelman, Service Advisor, was very friendly and explained everything that was to be done to my vehicle and kept me updated throughout the entire service process. Nelson Rubio, Shuttle Driver, was courteous, a very good driver and a great conversationalist. Sara Rosales, Finance Officer, was very helpful in getting my service appointment scheduled, thoroughly explained all of my options and processed all of my paper work. The whole process occurred in a timely manner. I think the Momentum Land Rover staff is awesome and I highly recommend the dealership. More

Hidden Fees, Bait and Switch, Poor Service I had a very negative experience with this dealership trying to buy a used car over the phone. My sales person failed to follow up on a number of ite I had a very negative experience with this dealership trying to buy a used car over the phone. My sales person failed to follow up on a number of items. We worked through it and ultimately agreed on a price for the car. She adds "plus taxes and fees" to which I said "okay, what are those and how much are they." In addition to the normal dealership fess they tried to include two items to the tune of $800 which appear to solely be dealer profit fees (naturally they had some story of all the value add in these fees). Interestingly, on their ad, they include a disclaimer: "Sales Tax, Title, License Fee, Registration Fee, Dealer Documentary Fee, Finance Charges, Emission Testing Fees and Compliance Fees are additional to the advertised price." Nowhere do they mention the two extra fees they tried to charge me. I told them not only was it the money, but also the perception that they were trying to sneak one by on me, which didn't make me feel good about anything else they told me about the car. They tried to reassure me by telling me they charge everyone these fees. I told them that ripping everyone off did not make me feel better about being ripped off. The icing on the cake, was that it was at this moment they informed me that the very nice aftermarket rims which were prominently featured in the ad for the car I had pretty much just bought had been removed and factory rims had been put back on. What? I guess most of Momentum's customers have too much money to care about being ripped off for $800... but if that was the case, I would have expected better service. Rip off + bad service... no thanks. More

Awesome Dealership I leased a Volvo XC60 there. Steven Hill was excellent as my salesperson. He was fast, nice and really seemed to understand what I needed in a car. De I leased a Volvo XC60 there. Steven Hill was excellent as my salesperson. He was fast, nice and really seemed to understand what I needed in a car. Definitely recommend! More