Land Rover Southwest Houston

horrible experience!!! I bought a car in this place. Everything went fine. The salesman was very nice. After the paper work was done, I immediately wrote a good review in th I bought a car in this place. Everything went fine. The salesman was very nice. After the paper work was done, I immediately wrote a good review in this page putting 5 stars on everything. Two days later I found out that my car had a electrical problem. I called Joseph, the salesman. I explained the situation. He told me to take the car there. Even though I didn't buy the extended warranty, the car apparently passed inspection, but my heater didn't work. one of the managers Chad, said that he needed to find out why the car passed the inspection having this problem. I took the car the first time for 2 hours. they didn't look at it. I wasted the whole afternoon. Second time, they looked and they didn't find anything wrong. Third time. I had to wait until the temperature went down to prove them that the heater was not working. they kept insisting that I didn't know how to turn the heater on. After the third time Joseph the salesman didn't answer or return the phone calls anymore. I spoke with one of the technicians. He was courteous but again, he told me that he needed it to see the car.Ii took it again for 3 hours. After that, I was very mad because it was time consuming and it was something very easy to change. the 5th time he called me and told me to take the car again because they finally had the part. I took the car for 3 hours and when I picked it up the technician told me that they ordered the wrong part and it was going to take another week. I got so mad and frustrated that I decided not to waste more my time and energy with them. They never took me seriously and made me waste my time making me believe that they were going to help me. I am very disappointed. It was very easy for them to buy the $21.00 thermostat and change it right there in one hour, like 2 other mechanics explained to me. they just simply didn't care. A friend of mine went with me and he wanted to buy a 90.000 car. but after that my experience, he decided to buy his car in another place. Also, one of the many times that I waited, another client told me that he bought a brand new car $80.000, and one week later he had to come back for some problem and momentum did not loan a car for him. they never do. do not buy a car in this place. How easy was for them to loose so many clients in the future, because the best reference is the word of mouth. More

LIFESAVER ONCE AGAIN!!! I always go to Eddie M. in the parts department for any questions or parts for my 1998 Volvo S70 T5 and it has always been a fast, painless and all ar I always go to Eddie M. in the parts department for any questions or parts for my 1998 Volvo S70 T5 and it has always been a fast, painless and all around joy to seek information, parts, or advice for my volvo. Just recently i was driving to work and my throttle control cable broke, good thing i was already near work when it happened, as soon as i got to work I called multiple nearby shops and nobody had one so I gave Eddie a call and told him my issue and helped me make certain the exact part I needed to repair my vehicle so i can get back on the road as soon as possible, unfortunately its not very common for volvo to carry many parts for my S70 anymore due to the age and that nobody in town had the part either as Eddie explained to me, I was expecting to wait about a week so that the part can be shipped to the dealer, but instead Eddie assured me he will have it for me the next day which was quite a relief and the next day Eddie gave me a call telling me the part should be in with in the next hour and later gave me another call back to inform me that my part has arrived and ready for pickup about 40 mins later. Because of Eddies excellent service, communication, knowledge and professionalism I was able to get my car back on the road in 24 hours from when my throttle cable broke, which I must say is quite impressive and does what he does extremely well!! And once again has been a life saver for my volvo!! More

It was a pleasure working with Steven Hill on my XF It was a pleasure working with Steven Hill on the recent purchase of my new Jaguar XF. I generally dread the ordeal of buying a new car, evidenced by It was a pleasure working with Steven Hill on the recent purchase of my new Jaguar XF. I generally dread the ordeal of buying a new car, evidenced by my record of doing so infrequently. I can say that this time, however, he actually made it a pleasurable experience! He went out of his way to not only facilitate my actual purchase, but also he helped by wife with a challenge of her own. While I have no one in mind at this point, I will definitely recommend Steven and Momentum to anyone looking to buy a quality new car More

My new car purchase was great and super easy! Steven Hill is truly the best salesperson and makes the process easy and painless! He offers personal service and is willing to go the distance for c Steven Hill is truly the best salesperson and makes the process easy and painless! He offers personal service and is willing to go the distance for customer service. I love my new rover and I think this is my 10th or 11th auto purchase with him. More

Third car purchase was a success Easy and a pleasure to work. We were returning a Volvo S60 lease and you had a number of good replacement options onsite. We will definitely be back! Easy and a pleasure to work. We were returning a Volvo S60 lease and you had a number of good replacement options onsite. We will definitely be back!! Elias was great as always!!! More

Outstanding service As usual Billy offered great service. He is our go to man when we have a question, no matter how big or small. Thanks Billy!!! As usual Billy offered great service. He is our go to man when we have a question, no matter how big or small. Thanks Billy!!! More

Steven treated my husband and I like friends. This was our first time to go to Momentum Jaguar and test drive the new XJL Jaguar Portfolio. In truth this will be our first Jaguar purchase so I wa This was our first time to go to Momentum Jaguar and test drive the new XJL Jaguar Portfolio. In truth this will be our first Jaguar purchase so I was a very sketchy prospect to have, but Steven's energy, knowledge, and sincerity have convinced us that when we buy, we want to buy from Steven! Thank you so much - I've always wanted a Jaguar! More

Curiosity equaled a new Volvo for me I had been looking for about a week for a new car, not long compared to other friends, but I tend to make decisions quickly. I was looking for a midsi I had been looking for about a week for a new car, not long compared to other friends, but I tend to make decisions quickly. I was looking for a midsize SUV and I wanted it to be red :) Other than that, safety was my primary concern, most of the whiz-bang features are standard in almost any new vehicle, so I didn't have a long list of new vehicle requirements. I was looking at the Mazda SUV, but wasn't satisfied with what I was seeing and the reviews I was reading. On a lark, I decided to stop by the Momentum Volvo dealer. After talking with Michelle and taking a test drive, I went home with a new SUV. I am a very satisfied customer :) More

Most painless car buying experience ever I've purchased 7 vehicles over the past 10 years. This was by far the best experience I've had. Elias did a great job I've purchased 7 vehicles over the past 10 years. This was by far the best experience I've had. Elias did a great job More

The warm fuzzies! This was my second dealership to visit, after visiting the first I felt pressured and uneasy about the purchase. I dropped by Momentum, there was a w This was my second dealership to visit, after visiting the first I felt pressured and uneasy about the purchase. I dropped by Momentum, there was a waiting list to see a salesman, but John made himself available and gave me the warm fuzzies about this transaction. The process was quick and painless. More