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Land Rover Southwest Houston
Houston, TX
353 Reviews
Welcome to Land Rover Southwest Houston
Whether you are in the market for a new luxury SUV or exploring financing options, our team at Land Rover Southwest Houston is here to help. Our centrally located dealership is your top destination for all the latest upgrades across Range Rover, Defender and Discovery, along with high-quality pre-owned vehicles, expert financing solutions, and dedicated auto service. Land Rover Southwest Houston is conveniently located on the Southwest Freeway in Houston, making us your best bet for all things Range Rover, Defender and Discovery this season. Stop by today for a first-hand look at everything we have to offer!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
By Type
Showing 353 reviews
February 22, 2011
I expected my stay at this dealership to last for as long as it took them to assign a value on my trade, but their offer was came in on the high end of the Kelley Blue Book trade-in range and the agreed-to a as it took them to assign a value on my trade, but their offer was came in on the high end of the Kelley Blue Book trade-in range and the agreed-to amount exceeded my payoff, three years into a five year note(!) I also had shopped financing rates extensively and had approval for what I thought was the lowest available rate anywhere; their finance people managed to beat that by a full quarter of a percent. As a professional contract negotiator who's owned many vehicles I've reduced many a salesman to tears, but my salesman, Mr. Jiminez, was friendly, very knowledgeable about the vehicle and absolutely no pressure. And, when I was on my way back to the dealer to purchase the car I called to mention to him that the right front fog light lens was broken; he had it replaced by the time I arrived. He even called the previous owner to get the second set of keys, saving me close to $500... I honestly hated to leave that place. And Mr. Jiminez is truly a rare find. More
by oldwoodie1927
Employees Worked With
Gonzalo Jiminez, Cindy Nguyen
December 21, 2009
Poor service and parts fraud. I had a brake job done on my XC90 and 3000 miles later I needed new pads and new rotors. Due to poor quality of their service they've ruined a pair of perfectly good rotors an my XC90 and 3000 miles later I needed new pads and new rotors. Due to poor quality of their service they've ruined a pair of perfectly good rotors and cost me over $800.00 They refused to pay for it and are extremely nasty. When their service manager heard of my problems, the response was - take your business elsewhere. I suggest, to anyone considering this dealer to do exactly that! When I had condensation on my taillight (warranty covered) they ordered replacement from Volvo, told me it was replaced with a new taillight, but a few days later condensation appeared in the same spot. What are the chances that a brand-new Volvo part would be defective in the same way in exactly same area? They simply billed Volvo for new part, but left the old one on the vehicle (just dried condensation off with a hair dryer) POOR SERVICE, DISHONEST PEOPLE More
by volvo_owner
Employees Worked With
Edwin
December 05, 2003
They quoted $800 for front brakes and 60k service, but when I got the invoice it had grown to $1700 without further approval. The ala cart prices for individual services seem to be quite arbitrary and n when I got the invoice it had grown to $1700 without further approval. The ala cart prices for individual services seem to be quite arbitrary and non-repeatable. The billing on my invoice didn't match the prices on the service advisor's printed copy for several items. I will never take any car back to Momentum Jaguar for service (and consequently would not consider buying one from them either). More
by GNick
