Land Rover Southwest Houston

Courteous and Understanding I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Caval I have been having a problem with my Range Rover and it has taken a lot of hit and miss services to pin point the electrical problem. Louis H Cavallo,, my service representative, has always been courteous and understanding of my concerns. He gets the job done for me. I am very happy with the service and the staff. More

Excellent Service I have had nothing but easy and efficient trips to this dealership because of Edwin Viera! He is very helpful and friendly, and I know I am in great h I have had nothing but easy and efficient trips to this dealership because of Edwin Viera! He is very helpful and friendly, and I know I am in great hands. More

Prompt and Courteous Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less t Didn't have an appointment but Michelle took care of me shortly after I arrived. The repair was completed quickly and I was back on the road in less than two hours. Michelle Buscemi was very courteous and attentive. I'm glad she's part of the Momentum team. More

Great Service Arrived at Momentum Volvo for a 10:15 appointment with Michelle, however she was off. No problem, Jerry Bailey jumped right in and took over. He ackno Arrived at Momentum Volvo for a 10:15 appointment with Michelle, however she was off. No problem, Jerry Bailey jumped right in and took over. He acknowledged our presence, stating he had to finish one paperwork thing on another customer. A few minutes passed, he was ready for us, took our service request and we were on our way. Later that day he phoned to get our authorization for work, no problem we knew it had to be done. Jerry called us again later that day to advise us our vehicle was ready. I told him we'd be there the next morning, he said "it will be here and ready". The next morning we arrived to pickup our vehicle, and meet with Jerry. He explained all that was performed on the vehicle. We received our newly serviced and washed vehicle. We were very pleased with Jerry and the staff. More

My Story about Momentum Volvo I can say enough about Jerry Bailey, my Service Advisor since 2004. He is professional, patience and explains in detail what is happening to your car. I can say enough about Jerry Bailey, my Service Advisor since 2004. He is professional, patience and explains in detail what is happening to your car. Never I left the service center unhappy. Actually, this is a happy inviting center. I purchased my first car from Momentum Volvo and Steven Hill was the salesperson. He treats you like family. While I did not purchase my second Volvo from Momentum, I still take my car for service because of Jerry Bailey. Making appointments are easy and efficient. Loaner cars are great, along with the car wash too. I know most of the staff at Momentum. This is my second family in the heart of Houston, Texas. Because of my relationship with this dealership, I never miss my maintenance because I know that my car is in good hands with Jerry Bailey and the well-trained mechanics. I want to thank Aaron for his pleasant personality while securing a loaner car. This center should be awarded for their customer friendly atmosphere, along with quality of work and pricing. This is important to me and I am profoundly grateful to Momentum Volvo. With gratitude, Sheryl, White C30 Volvo More

Service Center Review have been a customer of momentum jaguar for many years and,during that time, Kevin Sturgess has been my service manager. This is my fourth Jaguar and have been a customer of momentum jaguar for many years and,during that time, Kevin Sturgess has been my service manager. This is my fourth Jaguar and Kevin has always, consistently, dealt with me both personally and professionally. He is an asset for Momentum Jaguar. More

Appointment time was honored. Greeted by first and last name. Thorough review of work to be accomplished. Offered loaner car or drop off service. Greeted by mechanic who also reviewed service order. Accomp name. Thorough review of work to be accomplished. Offered loaner car or drop off service. Greeted by mechanic who also reviewed service order. Accomplished service on time. The returned my car on time and fresh from their car wash... More

I was an out of town buyer and flew in to Houston specifically for a vehicle that I decided to buy sight unseen. I waited over 2 hours just to get in front of a finance person. During the closing it specifically for a vehicle that I decided to buy sight unseen. I waited over 2 hours just to get in front of a finance person. During the closing it was mentioned that some kind of window/wheel warranty and a theft insurance was part of the price. This was never discussed and given that my bank had already written a check for the exact amount, I decided to continue. Following the finance portion, My wife and I were handed the keys and our sales woman told us thatbshe didn't have time to take us through the car due to other customers. She let us know we could wait another hour or so and maybe she could get back to us. It was almost laughable how unprofessional she was. Given that we now had a 700 mile drive ahead, I decided we could figure it out by ourselves. Got home and found that a light was out. This was a certified pre-owned vehicle and this should have been covered. Over the next 6 weeks, I sent no less than 10 emails, including the sales manager asking for an update. I even set weekly reminders to send them emails (and I called and left messages), yet the emails and calls went unanswered for over 6 weeks. Next, my tag was not sent in properly and finally an admin assisted me and was very responsive after the temp tag had already expired. I called the sales manager and requested he call me back, as I thought he might want some constructive feedback. No return call. More