Momentum Jaguar Volvo Land Rover - Service Center

Kevin's extraordinary service! Kevin Sturgess has been helping me with service for 14 years. Anytime I have a problem with my Range Rover he takes perfect care of it....but this tim Kevin Sturgess has been helping me with service for 14 years. Anytime I have a problem with my Range Rover he takes perfect care of it....but this time his help was super special to me and my daughter! She is a junior in college in Hanover, New Hampshire and was really worried because "something" was leaking out of the engine of her Range Rover. She has never had to deal with any car issues and was really worried and said it didn't "sound right". Needless to say, I called Kevin immediately and gave him a few details of the problem, Kevin suggested she buy 3 quarts of oil and he sent her a picture of the oil cap (she had no clue where it was) and talked her through opening her hood (which she had never done) getting the oil in which allowed her to drive her car without fear of killing the engine to a waiting transport which was driving it back to Houston. In a few days, it will arrive to Kevin who will once again "fix" the problem . His service this time was not limited to just Houston Momentum......And I thank him for his extraordinary help!!! Karen Payne More

Great customer service! I purchased an XC60 from Momentum 2 years ago. Since then Billy Peterson has been helping me. He is always quick to respond to the issue and ensures I purchased an XC60 from Momentum 2 years ago. Since then Billy Peterson has been helping me. He is always quick to respond to the issue and ensures that it is resolved when I leave. I can always count on Billy for honest timely answers. I have also worked with Rich a few times. Recently, he rode with me in my car to assess the problem and quickly had an answer. He also went above and beyond to get assistance from Volvo for the problem. I don't want to forget Nelson, who shuttles me to work. He is a sincerely nice person! Thank you Billy, Rich and Nelson! More

Jaguar Saturday Check-up Thank you for the invitation to come in and have a service check up done, I have been putting off bring my X-Type Estate in. I just never seem to ma Thank you for the invitation to come in and have a service check up done, I have been putting off bring my X-Type Estate in. I just never seem to make the time to do it, this motivated me to bring her in. The refreshments were nice, always enjoy the coffee bar and thank you for the "goodie bag" with the umbrella and Shell gift card. Kevin is absolutely the best in the business, always taking excellent care of me and my car, he is the reason I make the long drive to Momentum from the far north side of town. I will have my Jaguar back in before the end of the month to have the recommended service performed. More

Recent Excellent Service with Kevin Sturgess Kevin is The Best! He always makes sure the issue is resolved. He goes beyond what is expected. He is one of the main reasons I purchased this last J Kevin is The Best! He always makes sure the issue is resolved. He goes beyond what is expected. He is one of the main reasons I purchased this last Jaguar - coming back after 2 cars of another brand. More

Recall car service Kevin takes care of me as always. He had me in and out in 45 minutes exactly as he said and my car was washed and ready to go. Kevin always gives me g Kevin takes care of me as always. He had me in and out in 45 minutes exactly as he said and my car was washed and ready to go. Kevin always gives me great service and one reason I keep brining my car back. More

Excellent customer service! I give them a 10+. I had a problem with my Volvo but did not receive expected customer service from the dealer I purchased my car. They deserve a 10+. I had a problem with my Volvo but did not receive expected customer service from the dealer I purchased my car. They deserve a 10+. More

Great Service Nelson has been taking me back to the office and picking me up to get my vehicle for the last service. I am working with 2 other dealership for my oth Nelson has been taking me back to the office and picking me up to get my vehicle for the last service. I am working with 2 other dealership for my other cars and none come close to Nelson!!!! More

Kevin Sturgess makes things happen! Kevin Sturgess makes things happen in the service department. He is always honest, courteous and gets me in and out quickly. He is just great! Kevin Sturgess makes things happen in the service department. He is always honest, courteous and gets me in and out quickly. He is just great! More

50k mile service Took it in for 50k service @47k. I have come to expect MVJP charging around $1800 for each encounter no matter what - $2200 this time! Finally, aft Took it in for 50k service @47k. I have come to expect MVJP charging around $1800 for each encounter no matter what - $2200 this time! Finally, after 3 previous visits with a recurring noise I attributed to the drive shaft rubbing against the center console/tunnel, they finally found a cable rubbing against the drive shaft! Previously they had fobbed me off by attributing the noise to the disk brakes. They did call me and ask for my input as my wife had difficulty explaining what some of the problems were as she is not that tech savvy. I liked that. Car was beautifully washed/cleaned on return to us - Good job! More

service bad battery and recall.. Kevin Sturgess, service advisor, is the BEST! Jaguar arranged for tow truck and one of first questions was :are you in a sa bad battery and recall.. Kevin Sturgess, service advisor, is the BEST! Jaguar arranged for tow truck and one of first questions was :are you in a safe place: which I thought was really special. More