Land Rover Spokane

They have a very well structured process to accept vehicles in service inside their building. I've been to their shop only for remotes and keys. The only thing negative I could provide is to conduct vehicles in service inside their building. I've been to their shop only for remotes and keys. The only thing negative I could provide is to conduct a QC of parts when they arrive to ensure completeness and accuracy. I ordered two cut keys and one was distinctly cut different from the other. The parts department should have noticed this upon reception. More

They were exceptional! We had a family emergency arise after our car was dropped off. They switched things around and got us out super fast. We were able to return home and We had a family emergency arise after our car was dropped off. They switched things around and got us out super fast. We were able to return home and take care of the issue. thank you thank you thank you. More

Paul and his team are the epitome of customer service! Our first time maintaining our vehicle at Spokane Jaguar. Not only did Paul explain exactly what was going to happen to the vehicle. His tech took Our first time maintaining our vehicle at Spokane Jaguar. Not only did Paul explain exactly what was going to happen to the vehicle. His tech took a video and sent via Text to explain what needed to be maintained and what was recommended. Amazing! Never had this kind of service. More

Very fast process to purchase a used car and details of purchase were straight forward and easy to follow. purchase were straight forward and easy to follow. More

The people were friendly and service was pretty fast but the waiting area was a disaster. This is a premium car dealership and we were out in a garage that smelled of paint. The coffee was old and nothing e the waiting area was a disaster. This is a premium car dealership and we were out in a garage that smelled of paint. The coffee was old and nothing else. It's the worst waiting area I have seen in a car dealership. More

The customer service was great. Maurice davis is an exceptional human being and I would recommend them 10/10 every time. Maurice davis is an exceptional human being and I would recommend them 10/10 every time. More

Service is timely, sales are attentive and friendly I’ve had a few recalls that were handled with care had a few recalls that were handled with care More

My vehicle was ready earlier than expected. The coupon for 25% off plus existing warranty made the bottom line better than expected. The coupon for 25% off plus existing warranty made the bottom line better than expected. More

Super helpful service tech, Paul. He communicated clearly, they diagnosed an ongoing issue & were able to resolve the problem. I also appreciated the concierge service dropping me at He communicated clearly, they diagnosed an ongoing issue & were able to resolve the problem. I also appreciated the concierge service dropping me at the nearby mall so I could work while waiting. More

The service team of this dealership is phenomenal. The sales team lied to me about having snow tires but the service team was able to help me diagnose what was going on and why I wasn’t able to drive The sales team lied to me about having snow tires but the service team was able to help me diagnose what was going on and why I wasn’t able to drive in the snow last winter. More