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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
434 Reviews

434 Reviews of Land Rover Sudbury - Service Center

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May 25, 2023

Bryson handled my services with the highest level of professionalism. Overall, very pleased with my service. More

by cncorrenti
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 26, 2023 -

Land Rover Sudbury responded

We're delighted to hear that Bryson provided you with the highest level of professionalism during your service at Land Rover Sudbury. Thank you for taking the time to share your positive feedback with us. We appreciate your business and look forward to serving you again soon!

May 18, 2023

The hospitality accorded me was great and my car was delivered to me on time. More

by Johnocheegah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George
May 18, 2023 -

Land Rover Sudbury responded

We couldn't ask for a better review! We look forward to seeing you next time, John! -Land Rover Sudbury

May 18, 2023

Friendly, professional and my vehicle was ready after three hours. Bryson kept me informed and up to date all morning. More

by Harri S
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 19, 2023 -

Land Rover Sudbury responded

Thank you for the five-star review, Harri! We're happy to hear Bryson & the team provided you with efficient & communicative service and we hope to see you again next time here at Land Rover Sudbury!

May 17, 2023

Bryson was great and is a true ambassador for your dealership. They are lucky to have him. I am however less than empresses with land rovers overall quality/reliability. Have had multiple leaking wi More

by rbyrne8799
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 19, 2023 -

Land Rover Sudbury responded

We appreciate your kind words about Bryson, but are disappointed to hear you're not satisfied with the quality of your vehicle. Please don't hesitate to reach out directly if we can be of further assistance with these concerns. Respectfully, Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 16, 2023

Great experience with my 1st service. George was great at explaining the service elements and keeping me updated while I waited. I'd recommend Land Rover Sudbury to anyone from the initi More

by Mlhancock2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Patsouri
May 18, 2023 -

Land Rover Sudbury responded

We're thrilled to hear you had a great experience with your first service, and that George kept you updated throughout the process! Thank you for recommending us for both initial purchases and annual maintenance. We hope to see you again soon! - Land Rover Sudbury

May 15, 2023

They got me in but service took longer then excited. They waived the labor charges which was really amazing and awsome customer service. When I went to pick up my car at 5:30 they said it was being clea More

by Prtlndssmith10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
George
May 16, 2023 -

Land Rover Sudbury responded

Thank you for sharing your service experience with us. We're glad to hear that we were able to waive the labor charges, but we're sorry that the service took longer than expected. We apologize for any miscommunication regarding your car's cleaning and lost floor mats, and are currently looking into how this happened. Please reach out to us at your earliest convenience so that we can make things right and get your floor mats back to you as soon as possible. Thank you again for bringing this to our attention. Luiz Augusto Angelo - General Manager - langelo@herbchambers.com

May 09, 2023

Car was ready before I was. all services were professional completed. Would give excellent rating. More

by Danajohn1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 11, 2023 -

Land Rover Sudbury responded

We're so glad we've earned your five-star rating, Dana! We look forward to providing a great experience next time! Thank you! - Land Rover Sudbury

May 03, 2023

Very helpful one professional. Went above and beyond to answer my questions. I would definitely return. More

by sznn152
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 05, 2023 -

Land Rover Sudbury responded

We're happy to hear Bryson exceeded your expectations! Thank you for visiting Land Rover Sudbury and please don't hesitate to reach out if there's anything else we can do for you!

April 29, 2023

I feel the dealership is awesome I always get great service. And Bryson is my man! More

by Joaquim1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
May 02, 2023 -

Land Rover Sudbury responded

Thank you for leaving Bryson and our team five stars! We're so glad you had a great experience and we're looking forward to assisting you again! - Land Rover Sudbury

April 29, 2023

Ryan was very helpful and great to work with. I appreciated all he did for me while my car was being serviced. More

by Owens31.ao
Recommend Dealer
Yes
Employees Worked With
Ryan Yeomans
May 02, 2023 -

Land Rover Sudbury responded

Thanks for trusting Land Rover Sudbury with your vehicle! We're happy to hear Ryan was helpful to you during your visit and we hope we can be of service again in the future. Take care!

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