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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
429 Reviews

429 Reviews of Land Rover Sudbury - Service Center

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January 28, 2021

My scheduled service on Jan. 18th for a check engine light for my Range Rover sport HSE was a pleasant experience from start to finish. The Range Rover Evoque loaner was clean and nice to drive. I purch More

by aauterio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
Feb 17, 2021 -

Land Rover Sudbury responded

aauterio - Thank you for taking the time to share your encouraging words and kind recommendation!. At Herb Chambers Land Rover Jaguar Sudbury, we take great pride in surpassing any and all expectations you might have in your vehicle service decision. We believe that exceptional customer service is key and it is great to know that this belief held true through your experience with our service team. We appreciate your business and look forward to serving your automotive needs for many more years to come! - Herb Chambers Land Rover Jaguar Sudbury team

January 28, 2020

Had my vehicle in for routine maintenance and the whole process was extremely satisfactory from start to finish! Will definitely be bringing my vehicle here again! More

by MarkCarraher51
Recommend Dealer
Yes
Employees Worked With
Frank Fox
January 03, 2020

2+ Months with No Response on Service Issue The taillight on the Range Rover Velar we leased a few months ago has been malfunctioning (constant strobing, and turn indicator does not function, cr More

by genec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sam (don't know his last name, was assigned to us as service manager)
March 25, 2019

3rd Range Rover Lemon in a row! I recently purchased a 2019 Range Rover. It was my third one in 3 years and I decided to take another chance because I was told all of the known "iss More

by JasonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Melkonian, Frank Fox
Mar 26, 2019 -

Land Rover Sudbury responded

Jason, I apologize that you have had problems with your vehicles. I have received your email and I will be reaching out to you shortly. I am more than happy to assist you in getting things taken care of. Thank you, Mike Amato, General Manager.

November 26, 2018

Range Rover Sudbury I have a problem...I came in hot and furious and left with the best service I could have ever imagined. Andy the GM and staff will have me coming bac More

by Jjsavior22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert from service dept!!!, Frank Fox, Andy Ham
Nov 26, 2018 -

Land Rover Sudbury responded

Happy to know that you had a great experience with us. It was a pleasure working with you, and we look forward to your next visit! Best, Andy Ham, General Manager.

December 20, 2016

We have returned to Rusty for our last 9 car purchases. Rusty understands our needs and how they changed when we had kids. He doesn't push things we aren't interested in, but instead goes to work to loca More

by Lesliejb25
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rusty Johnsen, David Melkonian, Michael Hagopian
Dec 21, 2016 -

Land Rover Sudbury responded

Thank you for your time and recommendation, Leslie. We truly appreciate hearing feedback from our customers! Should you need anything else, please do not hesitate to call. Happy Holidays! Ben M, General Manager

December 20, 2016

Eli provides a professional experience. Thanks to Eli I am getting my Range Rover serviced and to have peace of mind of having excellent maintenance done. Eli is a true professional and is v More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Gonzalez
Dec 20, 2016 -

Land Rover Sudbury responded

Thanks so much for leaving us a review, Joe! We'll be sure to tell Eli what a great job he is doing! Many thanks and happy driving! Happy Holidays! Ben M., General Manager

December 15, 2016

First Service Appointment As was the case when we bought the car, the service at LR Sudbury was exceptional. Our service associate was great and our sales associate, Rusty Joh More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Johnsen
Dec 16, 2016 -

Land Rover Sudbury responded

On behalf of our entire team here in Sudbury, we thank you for your business and look forward to serving your automotive needs for many more years to come! Happy Holidays! Ben M, General Manager

May 18, 2015

Busy Mom 9 years ago, when I was 8 months pregnant with our first child, we started shopping for SUVs. My husband would tease me about getting a minivan. I rea More

by TaraJohnson
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Shusda
May 18, 2015 -

Land Rover Sudbury responded

Thank you, Tara, for taking the time to recognize our crew here at Herb Chambers Land Rover Sudbury! We're so fortunate to have an excellent team here who truly strive to give their customers the very best of everything. Thank you once again for your business and your great recommendation. Happy driving and we look forward to the opportunity to serve your automotive needs for many more years to come! Sincerely, Ben M., General Manager

October 30, 2014

Friendly and Efficient This dealership was one of the best I have experienced. They serviced my Jaguar F-type V8s very well. The quality of work is excellent and the price i More

by John Shen-Sampas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Johnsen, Tom Shusda
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