Land Rover Sudbury - Service Center

Rusty Johnsen is a pleasure to deal with. I would recommend him to anyone based on my expereices with him over thet years. Rusty goes the etra mile to make sure the customer's needs are always met. recommend him to anyone based on my expereices with him over thet years. Rusty goes the etra mile to make sure the customer's needs are always met. More

Matt Phillips was great! He was attentive and detail oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers oriented with my many questions regarding my 2009 Range Rover Sport. He was extremely patient with my request to test drive a couple of Range Rovers before making my decision. Once financing was figured out Matt did his best to make sure I got my new car as soon as possible. Great Experience. Anthony Carbone was also Great! He worked on my financing and was able to get a great rate. He was patient and honest with the options moving forward regarding financing. I am now in my Range Rover Sport because of Anthony's hard work making sure I was paying a price that would be comfortable for me. All in All, a great experience. I will be bringing my car in for service this week as I am having a few issues. I spoke with Pat yesterday, who was enthusiatic to fix the problems I am having. I can only hope the service department will be as great as Matt & Anthony. More

My recent experience at Land Rover of Sudbury was fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The fabulous. The whole atmosphere at the dealership was very impressive. It was extremely clean and the employees were very friendly and helpful. The service department went over and beyond my expectations. My service adviser Tom Shusda was incredible. He was on top of everything and was able to answer all my questions. He was always available and made me feel at ease. I highly recommend this dealership to anyone looking for a Land Rover. More

I recently purchased a vehichle, the new Range Rover Evoque. Had a few minor issues so I brought it in to service to have checked out. I should of picked a different service person to deal with. Peter w Evoque. Had a few minor issues so I brought it in to service to have checked out. I should of picked a different service person to deal with. Peter was the assigned service person whom is HORRIBLE! He has no customer service skills, you have to call him to get an update and he never returns your calls. When you bring your vehicle in for service you want that assurance that any issues you have with the car will be resolved. The experience dealing with him is like ordering getting food from a fast food joint, quick to get your order and quick to get you out. I'll give this service dealership another chance but will only deal with another service person. BTW this is my first vehichle with the Land Rover family and I'm not so happy with my experience. More

Patrick is awesome to work with -- takes great care of every detail and double checks to ensure everything is complete. He's great to work with as he is always smiling. Thank you. every detail and double checks to ensure everything is complete. He's great to work with as he is always smiling. Thank you. More

Appt was scheduled as soon as I called in. Peter is friendly and addresses all the problems I have with the car. All problems are fixed and I got the car back as promised. friendly and addresses all the problems I have with the car. All problems are fixed and I got the car back as promised. More

Peter has always been friendly and extremely helpful with all my cars needs. He has even helped me with assisting to buy a tire for my other car...(Mercedes ML350). I would certainly recommend him to anyone all my cars needs. He has even helped me with assisting to buy a tire for my other car...(Mercedes ML350). I would certainly recommend him to anyone who needed service. More

Peter was more than accomodating for my visit...as I was traveling from Rockport Mass, this was important. Once in the Service department, I was quickly greeted and assured that my vehicle was to be diagnos traveling from Rockport Mass, this was important. Once in the Service department, I was quickly greeted and assured that my vehicle was to be diagnosed, priced, and if agreed upon...serviced. I am happy to report that Peter lived up to his promises, and then some. He went so far as to personally hand wash my LR3 as the Roof Top Carrier didn't allow him to drive through the car wash. I am, as always, most impressed by the service and dealership. More

From day one I have had great experiences with Peter in service as well as the whole team that he works with. Always accommodating and listen to what I say " I think " is wrong with my Rovers. Extremely a service as well as the whole team that he works with. Always accommodating and listen to what I say " I think " is wrong with my Rovers. Extremely accommodating and service with a smile is delivered continually. More

The service experience at Land Rover (Sudbury) has exceeded my expectations. A large part of that is due to the representative I've worked with there, Patrick Higgins, who is not only patient, polite exceeded my expectations. A large part of that is due to the representative I've worked with there, Patrick Higgins, who is not only patient, polite and friendly, but does an excellent job of explaining the car's diagnosis and what is being done to fix it. They were also accomodating in terms of the loaner car and the drop-off/pick-up times, which they were consistently on time with, and my car is always returned with a car wash. I couldn't be happier with the service at this location. My last car was a BMW... Land Rover has provided all the service that BMW claims to have, but never truly provided. More