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Land Rover Thousand Oaks
Thousand Oaks, CA
145 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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145 Reviews of Land Rover Thousand Oaks
May 09, 2025
For over 5 years, I have trusted this local dealer. for all my car needs. Víctor Ávalos is my service advisor. He is very profesional, and his honesty and ethics set him apart. Great customer service! for all my car needs. Víctor Ávalos is my service advisor. He is very profesional, and his honesty and ethics set him apart. Great customer service! More
by cnsmforza
Employees Worked With
Tom Valasek, Scott Stanley
May 08, 2025
Called about a Range Rover this morning. No haggle was ready to pay full price. Waited 40 minutes for an answer if a vehicle was available, meanwhile another person from the dealer contacted No haggle was ready to pay full price. Waited 40 minutes for an answer if a vehicle was available, meanwhile another person from the dealer contacted me from my info request I put in the night before and said he was about to send me over a pricing layout and financing wasn’t a problem at all. First salesmen calls back and all of a sudden claims financing is “too complicated and too much of a hassle” I asked how is financing a Hassle for a new/used car dealer such as Land Rover. No answer and said a manager would call me. Never got a call. Immediately after getting off the phone with him my link from second salesman was deleted. And no more response from him as well. Few hours later dealer raised price by $3,000. I have never been blown off by a dealer like this in my life, upon reading the reviews maybe the foreign name seems to be the common denominator here. Edit: Terry this is 100% how you conduct business as it is still an ongoing issue. Car is still for sale, sales has still blown me off. Dirty practices. I will leave as many reviews as I can over this experience. Which once again, nobody has reached out to remediate. Just a poor response on Google. More
by vilimmarijan
Employees Worked With
Clemente
May 06, 2025
Kimberly and I had a rough start. I know she needed to provide explanations, but I had to argue with her about my service. She finally came through. She might some more coaching. I know she needed to provide explanations, but I had to argue with her about my service. She finally came through. She might some more coaching. More
by Kellierosenberger64
Employees Worked With
Kimberly Estala
May 02, 2025
I took my Defender in for service. Victor was my advisor and really took care of me. He made to sure to explain everything that was going to be done with my vehicle and got me a loane Victor was my advisor and really took care of me. He made to sure to explain everything that was going to be done with my vehicle and got me a loaner as well. Even though I live closer to the Land Rover dealership in Woodland Hills, I make the drive to Land Rover Thousand Oaks because of Victor. More
by pouya35
Employees Worked With
Victor Avalos
May 01, 2025
Victor in service was so helpful getting my car repaired. He is very informative and guided me the whole way through. His kindness made the whole transaction seamless. What a wonderful employee! Also Sal in He is very informative and guided me the whole way through. His kindness made the whole transaction seamless. What a wonderful employee! Also Sal in parts was super helpful and informative on what I needed. Love the coffee machine! Thank you! More
by ndecaussin
Employees Worked With
Victor in Service
May 01, 2025
Victor is the best. He is super efficient and just what landrover needs in terms of customer service. He is honest and super on top of it. He is the only service man I t He is super efficient and just what landrover needs in terms of customer service. He is honest and super on top of it. He is the only service man I trust!!! More
by Geena Geraghty
Employees Worked With
Victor Avalos
