Land Rover Tysons Corner - Service Center

Friendly sales, but utterly incompetent service team. I had a 2007 Jaguar XKR convertible with 6 months of Select Edition Warranty remaining. During those 6 months, I brought the car into the dealership o had a 2007 Jaguar XKR convertible with 6 months of Select Edition Warranty remaining. During those 6 months, I brought the car into the dealership on three separate occasions, each time complaining about a clicking/popping sound coming from the drivetrain. "No, no! It's just clicking from the brakes. It's normal!" Two months ago the car is out of warranty. So I finally take it to an independent mechanic to diagnose. Turns out it was a bad rear axle, which would have been COVERED under the warranty. Instead I pay somebody else $1200 to do the repair. That repair was done today. Guess what? It's fixed! I should disclose that there were one or two minor issues that were extremely obvious that were successfully repaired by this dealership under warranty (turn signal stalk, and engine oil filler neck). Also, the service advisor Hannane Amanpour was very friendly and professional. I don't know if there is a better dealership in the area for service, because they might all just be as bad as this one. Steer clear. More

I have had my 2011 Jaguar serviced here more than once. The services performed have all been minor or state inspections. Yujin has scheduled my appointments via e-mail or telephone and is always attentive The services performed have all been minor or state inspections. Yujin has scheduled my appointments via e-mail or telephone and is always attentive and very responsive. The dealership is clean and quiet. The seating is comfortable and the provided refreshments excellent. There is a television on the wall which always seems to be tuned to MSNBC, but otherwise makes the time go by quickly. The complementary WiFi is slow, however, it is free. The restrooms are clean and well maintained. The staff is welcoming overall. My vehicle is always clean and washed when I leave. There are no signs that work was done, except for the movement of the drivers seat and the rear view mirror. I will only service my Jaguar at this location. More

Fabulous! Minor problem caused my LR4 to shut down on the way to my daughter's orchestra performance on a Sunday. Rosenthal LR picked us & our gear up, and got us there on time! way to my daughter's orchestra performance on a Sunday. Rosenthal LR picked us & our gear up, and got us there on time! More

Gavin Kassiri is one of the most responsible sales representatives of any company that I have ever dealt with. He is a consumate professional, handles himself beautifully, completely custormer servic representatives of any company that I have ever dealt with. He is a consumate professional, handles himself beautifully, completely custormer service oriented and represents Rosenthal extremely well. As a long time customer of Rosenthal, I have always appreciated doing business with Rosenthal especially because of Gavin Kassiri. Thank you. Chuck Hagel More

We have received consistently excellent service and the work performed on our Range Rover Sport has been thorough, prompt and well done. Kevin Dooley is an outstanding service advisor and is professional a work performed on our Range Rover Sport has been thorough, prompt and well done. Kevin Dooley is an outstanding service advisor and is professional and friendly to work with. More

I'm very happy about the service department and the sale rapresentative, all are very friendly. It's very difficult to find a dealer like Rosenthal. rapresentative, all are very friendly. It's very difficult to find a dealer like Rosenthal. More

I bought my range rover at rosenthal in Tysons in September. In October I decided to take my beautiful new car to the car wash for a quick detail. The person who drove my car through turned on the au September. In October I decided to take my beautiful new car to the car wash for a quick detail. The person who drove my car through turned on the automatic wipers. Of course breaking them in them process. I went the very next day to the dealership without an appointment where Kevin Dooley (my service advisor) came straight outside to take a look at my car to see the damage. He told me it would take approximately 25 min and told me the price before starting the work. The work took 15 min. I feel I got a fair price and they were very respectful of my time. I was in and out of there within 30 min. I have already recomended Rosenthal Tysons to my friends. More

I've been taking my cars to Rosenthal Jaguar Tysons Corner since 2007. Their service department has been 100% honest with me from Day 1, and have gone above and beyond to take care of me many times. My Corner since 2007. Their service department has been 100% honest with me from Day 1, and have gone above and beyond to take care of me many times. My service rep, the technicians and the service manager are friendly, helpful, careful and efficient. Even though I have many options for service, I won't trust anyone else!! More