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Land Rover West Houston - Service Center

Katy, TX

4.7
207 Reviews

207 Reviews of Land Rover West Houston - Service Center

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April 26, 2023

Friendly staff and mechanics Good listeners I have confidence in their care of my car. More

by clhdavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jedidiah Favorite
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May 01, 2023 -

Land Rover West Houston responded

We appreciate you taking the time to leave us a response! If you ever need help, just give us a call. Happy motoring!

April 17, 2023

Professional people doing professional work on time on budget with a smile. We endorse Land Rover West Houston More

by Richard C Neels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Quinones
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Apr 17, 2023 -

Richard C Neels responded

Great work Team Land Rover West Houston!

Apr 20, 2023 -

Land Rover West Houston responded

Hi Richard, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

April 12, 2023

The service advisors were helpful and communicative with the work being done with my car. More

by Kendramjonesmd13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael N.
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Apr 20, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 07, 2023

From the moment I walked through their doors, I was greeted with warmth and professionalism. What stood out to me the most was their commitment to transparency and honesty. More

by muritalaawaye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris
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Apr 20, 2023 -

Land Rover West Houston responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 06, 2023

Very good service and I don’t have to wait to long I am very happy More

by Yami_delgado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michel from services
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Apr 08, 2023 -

Land Rover West Houston responded

Hi, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

Apr 09, 2023 -

Yami_delgado responded

very good dealer and service I am very happy with the services.

April 05, 2023

Treated us with the utmost professionalism during drop off and pick up of our vehicle More

by Mark D
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
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Apr 08, 2023 -

Land Rover West Houston responded

Hi Mark, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

March 31, 2023

They exercised care and professionalism in dealing with me, Mr Michael Nguyen was great. Thanks More

by Wilsyn
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
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Apr 05, 2023 -

Land Rover West Houston responded

Hi Wilsyn, we're happy you found our staff to be so supportive during your experience here at Land Rover West Houston. Please don't hesitate to reach out if there's anything additional we can do for you.

March 30, 2023

When walking in the door, I'm always greeted and helped or at acknowledged and directed to waiting area. The dealership is clean and welcoming. More

by lcmurillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro and driver Jose
Report | Print
Apr 04, 2023 -

Land Rover West Houston responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Land Rover West Houston. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

March 29, 2023

First time there and my experience was great from start to finish. My service advisor was top notch. More

by csim123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Report | Print
Apr 01, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to reach out to us if you need anything. Have a wonderful day.

March 24, 2023

3rd time bringing in my car for the same issue. There is a lack of follow through with the service advisor and management. Do yourself a favor and go to another dealership where they actually provi More

by IAMGOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Luis
Report | Print
Mar 28, 2023 -

Land Rover West Houston responded

Hi, we are deeply disappointed by your experience at Land Rover West Houston. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (281) 305-8906 -- we hope to hear from you soon.

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