Land Rover West Houston - Service Center

First time there and my experience was great from start to finish. My service advisor was top notch. to finish. My service advisor was top notch. More

3rd time bringing in my car for the same issue. There is a lack of follow through with the service advisor and management. Do yourself a favor and go to another dealership where they actually provi There is a lack of follow through with the service advisor and management. Do yourself a favor and go to another dealership where they actually provide customer service, More

Took vehicle in to repair a major component of my coolant system. Once warrenty approval, the repair took a full day. The entire the advisor was professional with kn keeping me updated with the status. Good system. Once warrenty approval, the repair took a full day. The entire the advisor was professional with kn keeping me updated with the status. Good service crew at Katy Land Rover. More

Land Rover West Houston has an excellent service team. I appreciate the courtesy, professionalism, and kindness that I receive when I visit to service my vehicle. I appreciate the courtesy, professionalism, and kindness that I receive when I visit to service my vehicle. More

Jay is phenomenal at making the customer experience superior and was able to get me into service and handle my issue quickly. superior and was able to get me into service and handle my issue quickly. More

Mike was really kind, knowledgeable, and helpful with the Range Rover service. The service took the time that it was told to me. Range Rover service. The service took the time that it was told to me. More

Michael was very helpful with our service for our Range Rover and was a pleasant experience Rover and was a pleasant experience More

I have always had great service here. I worked with Jay this time and will definetly ask for him again. He was fair, upfront, and worked well to answer all my questions. They were upfr I worked with Jay this time and will definetly ask for him again. He was fair, upfront, and worked well to answer all my questions. They were upfront about what needed to be done and didn't try to add unnecessary services. This is in contrast to other Land Rover dealers in town who are rude and lack professionalism. This is the only Land Rover dealer in this metro area I'll go to. Highly recommended. More

Be aware that of this dealership, one of my closest friends had a horrible experience with his vehicle oil change. They completely messed up by doing the oil change with the wrong aftermarket parts. Th friends had a horrible experience with his vehicle oil change. They completely messed up by doing the oil change with the wrong aftermarket parts. They do not own up to their mistakes and refuse to help him with any damage caused by them. I would never recommend this dealer to any friends or family. More