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Land Rover West Houston - Service Center

Katy, TX

4.7
211 Reviews

211 Reviews of Land Rover West Houston - Service Center

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August 27, 2023

Exceptional service, and very helpful in answering my questions. All service advisors I’ve had have been knowledgeable and courteous. More

by Pjcruser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris and Jed
Aug 30, 2023 -

Land Rover West Houston responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2023

Service advisor, Morrison made my experience enjoyable one. Kept in touch with me and kept me updated throughout the process. When I mentioned about lower price I found at another dealership, without he More

by johnchoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morrison
Aug 30, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2023

Service agent very friendly, knowledgeable, and answered all my questions. Video walk-around by technician was very impressive Agent kept me aware of completion time. Agent also went to lengths to lo More

by Steve.svatek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jedidiah
Aug 30, 2023 -

Land Rover West Houston responded

Hi Steve, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 23, 2023

Outstanding service. Michael goes above and beyond to make the service experience smooth and accurate. More

by Moncayo Family
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Aug 29, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 09, 2023

I was very pleased with the service I received. I will definitely return in the future. More

by Jledet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Dahl
Aug 14, 2023 -

Land Rover West Houston responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 07, 2023

Really appreciate the service and extra touches at this location! We live in Austin, and decided to try Houston to see if the service would be better- and we’re not disappointed! They made every effort to More

by cadee wilder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hector, Michael Nguyen
Aug 11, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 07, 2023

Had a late in the day tire issue resolved in a timely and efficient manner More

by Claussendon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The service rep was excellent
Aug 11, 2023 -

Land Rover West Houston responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 05, 2023

Flawless service, great advisor (Morris Zelaya) everything worked just perfect. Would recommend to Range Rover owners More

by jcagoglia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
Aug 09, 2023 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 27, 2023

Excellent service and help to fix a problem! Everyone super nice and helpful on information and process! More

by sk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose ,Morris
Jul 31, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 26, 2023

Great service department, very professional, friendly, prompt service. Vehicle was serviced and washed ready for pick as scheduled. Great job! More

by rcsmith155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brady
Jul 28, 2023 -

Land Rover West Houston responded

Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!

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