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Land Rover West Houston - Service Center

Katy, TX

4.7
208 Reviews

208 Reviews of Land Rover West Houston - Service Center

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June 05, 2023

Schedule process was easy and fast, the facility was clean and offered snacks and drinks, and offered car loans or shuttle More

by Edson Rosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Report | Print
Jun 09, 2023 -

Land Rover West Houston responded

Hi Edson, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 01, 2023

Morris in the service department was great, he made sure my vehicle was serviced with the upmost of care. In fact, this was this best service experience I have ever received since the purchase of my vehicle More

by bettyhummer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All the service techs that had any interaction with my vehicle
Report | Print
Jun 05, 2023 -

Land Rover West Houston responded

Hi, thank you for your kind review; we are happy to pass along your comments to Morris here at Land Rover West Houston! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 01, 2023

Great service, everyone is welcoming and very helpful! Questions are answered and any concerns are always taking care of! More

by jessica H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Favorite and Kenny
Report | Print
Jun 05, 2023 -

Land Rover West Houston responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

May 30, 2023

Morris did an outstanding job! I ran into an issue with my vehicle as I was flying out for a trip, and he was amazing and had my car taken care of and completed by the time I retur More

by Nicole G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morris Zelaya
Report | Print
Jun 01, 2023 -

Land Rover West Houston responded

Hi Nicole, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover West Houston! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 26, 2023

Brady is the best! !!! So very helpful and knowledgeable. Brady is also very very responsive! More

by RinaRover
Recommend Dealer
Yes
Employees Worked With
Brady
Report | Print
May 31, 2023 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

Michael was super helpful and attentive to my needs/concerns. I left with my vehicle in top notch condition! More

by jessbthemodel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Nguyen
Report | Print
May 25, 2023 -

Land Rover West Houston responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 23, 2023

Everything went well. The service was good and people are professional. Satisfied with the service More

by angelo62117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 26, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

May 23, 2023

Jay Favorite was definitely the best advisor. Went above and beyond to get my car taken care of More

by Samira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Favorite
Report | Print
May 25, 2023 -

Land Rover West Houston responded

Hi Samira, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 22, 2023

Service was great. Clear communication and informative. I could tell customer service was the top priority. More

by Brent_smith97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MICHAEL QUINONES
Report | Print
May 25, 2023 -

Land Rover West Houston responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 12, 2023

Overall great experience. I have owned 2 Land Rovers in the past 10 years and this dealer has been the best service department I have interacted with. More

by Jostrander
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 15, 2023 -

Land Rover West Houston responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

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