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Land Rover Woodland Hills

Woodland Hills, CA

4.6
311 Reviews
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22006 West Erwin Street

Woodland Hills, CA

91367

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Showing 311 reviews

May 05, 2022

The entire experience was awesome, hassle free and Mindaugas “Mind” was wonderful in going out of his way to ensure I got the vehicle that I wanted and that it was ready in a timely manner. Outstandin More

by Ignacio A. Betancourt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mindaugas “Mind”
May 09, 2022 -

Land Rover Woodland Hills responded

Hi Ignacio, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

May 04, 2022

Horrible experience. No loaner vehicle. No car wash. And bad customer service. So bad for the company More

by Rominaminassian01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Everyone
May 06, 2022 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (818) 861-9021 to discuss what we can do to help.

May 03, 2022

Joe, our service advisor, truly went above and beyond to get our car serviced that same day. He even came through with a great recommendation for a Mexican restaurant since we were waiting around lunchtime. More

by kelo76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
May 06, 2022 -

Land Rover Woodland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 03, 2022

From the beginning with the Service Dept ending with the Finance dept, I am absolutely grateful for all excellent services provided and working with my 1.5 hrs travel on same day (Saturday) appointment acco More

by yperalta8155
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel/Finance and Robert/Service
May 06, 2022 -

Land Rover Woodland Hills responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 29, 2022

Don’t take your car here for service - they don’t even use the manufacturer recommended oil that makes your car not need an oil change for 20k miles. You’re going to be paying $400 for regular synthetic a More

by Smarterpads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
May 03, 2022 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (818) 861-9021 to discuss what we can do to help.

April 25, 2022

Terrible scheduling availability Loaners not available Time the car in service is excessive Poor communication in and out. More

by Michaelchretien
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe something
Apr 27, 2022 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (818) 861-9021 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

April 23, 2022

Joel made my service experience quick and easy. No waiting around which was great! Thank you. More

by woodyuk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel
Apr 26, 2022 -

Land Rover Woodland Hills responded

Hi, we're happy to hear you had such a positive experience with Joel! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 21, 2022

Excellent customer service Very caring and friendly Very prompt and get the job done with most care More

by Maryamheghbali
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe and Danny
Apr 25, 2022 -

Land Rover Woodland Hills responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

April 19, 2022

I was met with great customer service they were very inviting when I purchased my vehicle. They went over everything when I was signing my loan documents. They even gave me a wonderful jacket. Go to Lan More

by chrisoliver135
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny and Jonathan
Apr 22, 2022 -

Land Rover Woodland Hills responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 11, 2022

Good service advisor. Very accommodating. However it was the first time in several years that I was not provided a loaner vehicle. In addition, the there was no assistan More

by marcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harry
Apr 14, 2022 -

Land Rover Woodland Hills responded

Hi Marcia, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (818) 861-9021 to discuss what we can do to help.

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