
Land Rover Woodland Hills
Woodland Hills, CA
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This was by far the worst car buying experience in my life. I purchased a Range Rover Defender "Carpathian Edition". I did my research and initiated the purchase on-line through Autonation. The websit life. I purchased a Range Rover Defender "Carpathian Edition". I did my research and initiated the purchase on-line through Autonation. The website indicated that "The following options are installed on this vehicle" Once I realized that some of the options or actually items were missing, I brought it to the attention of the internet manager (Kia). After much back and forth, this dimwit continued to insist that I was wrong. Let's do the math, vehicle purchase price $120,000, missing items roughly $300. After the purchase, total "Used Car Salesman" feel. Their lack of customer service was chilling. I even reached out to his manger to no avail. Stear clear of this place! More
Robert was great and his attention to details and his knowledge was perfect. The discussion with mechanic was very enlightening. If I have one issue it would be how long to make an appointment needing knowledge was perfect. The discussion with mechanic was very enlightening. If I have one issue it would be how long to make an appointment needing a loner. More
Professional! Accommodating! Trustworthy! Punctual! Great Customer Service! No long wait nor turn around time. Friendly and Respectful . Accommodating! Trustworthy! Punctual! Great Customer Service! No long wait nor turn around time. Friendly and Respectful . More
Customer service is great, just very disappointing that you never have loaner cars when we leave our car for service. This is a very high end vehicle and and I always had a rental before I got a Range Rove you never have loaner cars when we leave our car for service. This is a very high end vehicle and and I always had a rental before I got a Range Rover More