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Land Rover Encino - Service Center

Woodland Hills, CA

4.7
187 Reviews

187 Reviews of Land Rover Encino - Service Center

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February 16, 2023

Very Kind, everyone was so welcoming. Robert was very helpful and always keeping me updated regarding my car. More

by Sarmen A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Feb 20, 2023 -

Land Rover Woodland Hills responded

Hi Sarmen, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 14, 2023

Amazing customer service , Mark was just incredible with hes service and knowledge help me out with no issues More

by G_designo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Feb 17, 2023 -

Land Rover Woodland Hills responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 13, 2023

Land Rover Woodland Hills is amassing and make you fill very comfortable. Very organized and all the employees very friendly and very professional. More

by platinumair@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service representaive
Feb 16, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 04, 2023

Joseph (Joe) Johnson was pleasure to work with. He was very kind, helpful and professional and took care of my needs quickly. Very highly recommended. More

by O. Yona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph (Joe) Johnson
Feb 08, 2023 -

Land Rover Woodland Hills responded

Hi, we're happy you found our staff to be so supportive during your experience here at Land Rover Woodland Hills. We appreciate your recommendation of Land Rover Woodland Hills and we hope to be of service again in the future.

February 01, 2023

Very attentive staff. My advisor joe was amazing. He was through and followed up, I am hoping the smell in the vents goes away More

by steven.konsker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Johnson
Feb 05, 2023 -

Land Rover Woodland Hills responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Land Rover Woodland Hills! If you ever need help, just give us a call. Happy motoring!

January 23, 2023

I had such a pleasant experience with the service staff at this dealership. They were very informative about what I needed for my car and worked with me during the process. Would definitely recommend! More

by Ellejayy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Elliott
Jan 26, 2023 -

Land Rover Woodland Hills responded

Hi Ellejayy, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of Land Rover Woodland Hills and we hope to be of service again in the future.

January 23, 2023

Prompt service and communication! Met all expectations! The new location is conveniently located, clean and modern. More

by tommoon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Shuler
Jan 26, 2023 -

Land Rover Woodland Hills responded

Hi Tommoon, thank you for your positive review. We're happy to have been of service to you. We hope to see you soon!

January 18, 2023

I purchased my car at autonation dealership and i bring it here to get fix since they are part of autonation cuz my car is under warranty The service advisor Joseph Johnson was horrible with me he just ki More

by Walid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joseph Johnson
Jan 27, 2023 -

Land Rover Woodland Hills responded

Thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

January 17, 2023

I purchased my car at Lexus of Cerritos. I was told that the prepaid maintenance package I purchased could only be used at an Auto Nation dealership. Woodland Hills Land Rover is the clos More

by Deborah Shapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
Jan 20, 2023 -

Land Rover Woodland Hills responded

Hi, Thank you for taking the time to share your feedback with us. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you for providing this information so we can improve upon our services. We hope to hear from you soon. Land Rover Woodland Hills

January 16, 2023

Very responsive and timely with answers. Always ready to receive the vehicle and physical edifice is very slick More

by Mvincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Burns
Jan 19, 2023 -

Land Rover Woodland Hills responded

Hello Vincent, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Jan 19, 2023 -

Mvincent responded

This dealership always get the job done. Robert & Jack are fast, informative and helpful

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